5
out of 5
POSTED: | BY: Christine
Top Notch, all the way around
Healthy Paws Pet Insurance review
My husband and I couldn't be happier with our decision to protect our dog, Bailey, with Healthy Paws. While I had always had excellent experiences with them in the past, we just recently had to file our first claim- Bailey suffered a very common ACL (CCL in dogs) tear and needed knee surgery. I sat through an hour consultation with the surgeon where he went over and over details of two different types of procedures in depth, discussing the short and long term pros and cons of each. I am happy to say after first calling Healthy Paws to understand my coverage, I was easily able to say to the doctor "this isn't about the money, he's covered 90% so the difference in price is negligible. tell me which will be better for Bailey in the long run, which would you do on your own dog." The peace of mind that this coverage provides is immeasurable, not to mention when I called to ask about preop testing I was told "get every test you need run for diagnostics, if he needs surgery we cover that and if he needs hydrotherapy, physical therapy, acupuncture, etc after, we will cover that too." Then my claim was processed in a day and I got my reimbursement within a week. Phenomenal experience! I can't say enough good things about Healthy Paws and can't recommend them highly enough. We'll certainly be continuing our coverage for Bailey through his lifetime :)