Healthy Paws | Pet Insurance Review

Who knew my less than 3 year old pit mix dog was going to get injured so young? She's already had 2 knee surgeries and I'm so thankful that I have Healthy Paws insurance. Claim submission is relatively easy and the turn around time for reimbursement is within a reasonable time. A live person always answers the phone when you call and they even send emails inquiring about my dog after her surgery. That means a lot in this world of automated systems and poor customer service. I didn't have pet insurance for my other dog and she got cancer which meant I paid out of pocket in full for her operations. It was stressful enough dealing with a sick pet, but the cost on top of it made it extra bad. So I learned my lesson and got insurance. I tell everyone I know to get it. I did a lot of research before choosing Healthy Paws and I'm glad I did it. Too bad my human insurance isn't this good.

I have been a Healthy Paws customer since 2015 and have two dogs with insurance plans. I did extensive research on pet insurance companies and compared each and every detail. Healthy Paws was by far the best option- no lifetime limits and coverage of hereditary and congenital conditions. I just recently had to use my insurance for a large claim (about $4,000), and I was a bit skeptical to see if the claim would be covered and that I would receive reimbursement. I am EXTREMELY happy to report that I was fully reimbursed up to the 90% reimbursement level that I chose (excluding the office visits-of course)! Because of Healthy Paws, I did not second-guess anything the surgeon was suggesting my dog needed due to cost. I was able to quickly and easily say "do everything that you need" because I had Healthy Paws pet insurance. It was a great feeling! Thank you Healthy Paws!

We have had our dog, Wynslow, insured with Healthy Paws since he was a puppy. We couldn't be happier and more satisfied with the service we have received from Healthy Paws. Unfortunately Wynslow has had a couple of significant health events that required specialized medical care. Even if we did not have insurance, we would have sought out the best care possible for Wynslow. But having insurance was a source of comfort as we made our decisions on Wynslow's care. The cost of the care was significant but its impact on our family budget was very much muted by the reimbursements from Healthy Paws. Dealing with Healthy Paws couldn't be easier - we submit our bills/receipts to Healthy Paws and very promptly we are reimbursed the vast majority of our expenses. We have never had an issue with coverage; Healthy Paws coverage is very comprehensive, including prescription medications. It's also nice to get periodic emails from Healthy Paws checking up on Wynslow's wellness. It makes us realize that they keep an eye on their clients. Last thing, the monthly premiums are very reasonable. I can think of nothing negative with our interactions with Healthy Paws. It has been one of the best decisions we made regarding providing a safe and healthy home for Wynslow!

It takes a little while to get your claim processed and get the reimbursement but they always cover what they say they will and actually ask and care how my dog was doing after her ACL surgery. Love this insurance and so happy I chose them!

Good company to work with. Claims are processed in less than a month and they have a very friendly customer service. Happy customer since 2014.