5
out of 5
POSTED: | BY: Jolene Jennings
Amazing Service and caring staff!
Our Dudley slipped his lead on a rail trail and was a lost dog for 18 days. When we got him back he was severely injured in the neck. Healthy Paws was there to help and it was so awesome how the company works with the owners to keep claims moving. The ease of access and convenience with submitting claims via the Healthy Paws app was so wonderful, especially since we were on the move all the time to keep up with our boy's recovery, and customer service was very accomodating each time that i called with questions. I received my reimbursement for Dudley's hospital care in a timely manner and didn't have to stress about where that money was going to come from. I would highly recommend this company to other pet owners. You just never know when you might need to use it. I sure didn't see our situation coming, but I was so glad I had Healthy Paws there to support me. They even followed up to see how Dudley was doing in his recovery. Amazing!