Healthy Paws | Pet Insurance Review

My 9 year old MinPin has had a number of problems over the past few years and I wouldn't of been able to afford all the treatment he's received if it hadn't been for HealthyPaws. Customer Service is pleasant and quick to respond to emails, its very easy to submit a claim and they pay quickly. I tell everyone to get HealthyPaws insurance for their pet.

I have been a Healthy Paws member since 2013 and a pet insurance holder for over 10 years. I switched to Healthy Paws from one of the more well-known Pet Insurance companies because I was not getting the customer service that I wanted. After doing a lot of research I chose Healthy Paws because of price, good reviews and above all because of their life time-no limit on pay-outs. You are also able to choose the coverage level and deductible that works for you. Since that time, I have used their services on numerous occasions. Not a good thing for my pets but a great thing for my wallet. That aspect takes the worry off the pet parents and lets us just worry about getting our fur babies healthy. The customer service and fast turnaround of claims is top notch. The website is very user friendly and the ease of filing claims online is great. They make a point to be personable and really do care about our furry friends. This company does it right and I would highly recommend them.

Signing up was extremely easy, and they make it very easy to understand and customize your coverage - from deductible to coinsurance. Submitting claims through the app is a breeze, and Healthy Paws keeps you abreast of where your claims are in the process, explaining why a claim was covered or denied in easy-to-understand language, and sending reimbursement checks fast! They also cover more claims than any other pet insurance I have found, and their customer service is amazing! They even sent us a get-well-soon e-mail after our dog's recent surgery. Healthy Paws really cares about your pet, and their great customer service, coverage and rates makes me happy me and my dog are part of the Healthy Paws family.

I signed onto Healthy Paws in 2014 when I divorced and knew I couldn't afford large claims. My dog is healthy but aging. His breed is prone to fatty tumors, and I worry about the tumors being cancer. He also has arthritis, and I want to keep him comfortable. With Healthy Paws, I can afford the best in healthcare for him. He's my only family for about 500 miles, and he's promised me he will live forever, but.... Ollie just had 4 large tumors removed. (This is the second claim for tumor removal--both were reimbursed by HP, thank God.) I was so worried because it was a new vet in a new state, but all went well. Healthy Paws took care of diagnosis, meds, and treatment and they make filing claims so easy. Take a photo of the bill on your cell phone and send it on the Healthy Paws app, and you have a check in less than 10 days, most of the time within several days. If only MY healthcare was that easy and reliable. Love, love, love this company!

Last January, 2017, I changed the pet insurance for my 1 1/2 year old Lab to Healthy Paws. Approximately 3 months later my lab tore her ACL and required expensive TPLO surgery. Despite HP's great reviews, I was nervous about how well they would cover a new client. I printed out their forms and submitted our claim by mail. Within a few weeks I received a check for 80% of the surgery, x-rays, meds, hospitalization etc. They covered everything! I was very impressed and so happy I switched my pet's insurance to Happy Paws. Unfortunately, last month she tore the ACL on her other leg. This time I downloaded their APP and simply snapped a picture of the vet's statement and clicked send. So easy. About 2 1/2 weeks later I was informed by email that, again, everything was covered and they were paying 80% of the $3,500 for TPLO surgery, x-rays, etc. Thank you Healthy paws. My wife and i love Healthy Paws and plan to have our Lab insured with them for the rest of her life. We highly recommend this company.