Healthy Paws | Pet Insurance Review

Excellent coverage, and friendly staff who genuinely care about the health and happiness of our dog. We received hand-signed condolence cards from Healthy Paws staff members when our beloved old guy passed away. After a recent operation for our younger girl, the Healthy Paws team checked in to ask how she was doing. They really care and go the extra mile in customer service. I never hesitate to recommend them to friends and family.

When I first adopted Ollie, my vet advised me to get pet insurance. I got it reluctantly, and thought I would cancel it a few months later. This insurance is a complete blessing. My little guy has been through a lot in the past four years since I had insurance. When Ollie had to have emergency spinal surgery due to ruptured discs my insurance was the last thing I was thinking about. After he made it home, I remembered I had insurance, uploaded my receipts and received a check within two weeks! I couldn't believe it. I have submitted a few claims since then and it is always so easy. To go a step further, after we brought Ollie home I even got an email from a really nice "claws and paws protector" from Healthy Paws just checking to see if Ollie was ok. I am so glad I was too lazy to cancel my insurance 4 years ago. I don't know what I would have done without Healthy Paws. I am happy to recommend them to anyone adopting a new pet.

Health Paws Insurance is an amazing insurance company who is helpful and very prompt in refunding you for your pets vet care. They are very caring. They contacted me to find out how my dog was. Truly #1 insurance out there.

We were on the fence about getting health insurance when we got a new puppy, but am so glad we did and that we used Healthy Paws. Our 4 month old Frenchie broke his kneecap while jumping around, which required surgery and a month-long recovery with multiple check-ups. $6,000 later, I was ready for a fight to get all of my claims approved and processed, but Healthy Paws couldn't have been easier. After taking pictures of each of the invoices through the mobile app and having the hospital send records to Healthy Paws, my claim was approved within ~2 weeks and they mailed me a check shortly thereafter. I'd definitely recommend Healthy Paws to anyone getting a dog.

I've been really happy with Healthy Paws' coverage for our lab-pit mix. Last December, he tore his right cranial cruciate ligament (like a human's ACL) and tore the meniscus, so he needed surgery costing more than $3,300. After I submitted the claim, Healthy Paws asked for the medical records from our primary care vet and the surgeon, and within a couple weeks they completed the claim processing, and paid 90 percent after payment of our deductible. Their website made it easy to track the claims, but it was really easy to call them up and speak with one of their claims processing staff members. I can't say enough good about Healthy Paws: coverage of major, unexpected issues is what pet insurance is all about, and they do it right.