Healthy Paws | Pet Insurance Review

I don't know where I would be if I hadn't signed up for Healthy Paws insurance. At 5, Tucker, my French Bulldog was diagnosed with Cushing's Disease -- a manageable, but incredibly costly (and nerve wracking disease). The team at Healthy Paws - ESPECIALLY Brian Peterson (this dude goes above and beyond the call of his role - I've never seen anything quite like it) was there for me every step of the way. I won't sugarcoat - it's not easy dealing with insurance companies, filing claims, waiting to get paid, etc -- but HP went above and beyond to answer my questions and help me navigate their system & get more familiar with their processes. They had amazing customer service both via email + on the phone (for both easy conversations & not-so-easy conversations). I can't say enough about Healthy Paws. I am so lucky/thankful that they were the insurance company that I picked for my little guy. HIGHLY recommend.

They were very quick in processing my claim and getting my reimbursement issued. It's always easy to get my questions answered by phone as well. Finally, they sent me a really sweet email checking on my dog after my surgery. I am very happy with my healthy paws experience and am happy I selected them for my pet insurance.

My poor puppy has been thru the ringer - bit on the face at 10 weeks, and tearing both CCL's before she was 2 1/2 years old. That's a lot of surgeries and a lot of expenses! Healthy Paws is so fast at getting my reimbursements back, and all my correspondences with the staff have been great - they seem to really love pets and care about the health of my dog. She was able to get the physical therapy she needed, it was affordable for me, and we are back on the hiking trail!

When Mesa got sick, we took him to the vet and were told that it wasn't good. His liver enzymes were higher than their machine could count. We asked them if it was treatable and were told that it was but the cost would be high. I told them we had pet insurance and to do what they needed to do get him better. After 2 nights in the emergency vet, we took Mesa home and he is on his way to a full recovery. It cost more than $6000!! Less than a week later, we were reimbursed nearly $5000 from healthy paws. They are a godsend. The customer service was extraordinary and were pleasantly surprised by their concern and support. If there is one thing I would stress to pet owners, it is to get insurance on your pets. Although we would have done whatever we needed to help Mesa, having insurance made it so much easier.

i use Healthy Paws for 3 animals- two dogs and a cat. Been using it for a couple years now. Setting up the account and coverage is a breeze and so is changing it if you need to- the premiums are reasonably priced, the claims process is super easy and they paid on them in a timely fashion. I highly recommend using Healthy Paws.