Healthy Paws | Pet Insurance Review

I have both of my pups insured with Healthy Paws. My boy, Jimmeny is very healthy, but my five year old, Anya, has suffered one health catastrophe after another. First it was a growth deformity, when she was a baby, then she had two surgeries for a grass seed that gave her mersa. She developed an immune mediated blood disorder that required two weeks in the hospital. Most recently she ate a bone that perforated her intestine and she was in the hospital for a week and a half. Needless to say, all of this has cost a fortune and Healthy Paws has not only paid her bills but has actually checked up on her recovery. I would not be able to afford this on my own and I have no words to explain how thankful I am to Healthy Paws. I tell everyone who will listen how great they are.

I have 2 small breed dogs (Shih Tzu/ Maltese mixed and Biewer Yorkie mixed) and I have enrolled my dogs since 12/05/2014, when they were about 4 and 5 years old. After a very thorough research and analysis of all the pet policies out there, Healthy Paws was the most affordable one with great benefits. I paid about $80-90 for both dogs per month with a 90% reimbursement and $100 deductible per year and there are no caps on claims. It doesn't cover preventative care but enrolling in Healthy Paws Pet Insurance gave me a peace of mind that I will be able to afford medical care for my dogs in case they needed it. My dogs are generally healthy and I didn't have to submit any claims but one minor one until recently... In 2018 of this year, both of my dogs whose about 7 and 8 years old now needed surgery. One of them had an emergency anal gland ruptured, he had a fever and inflammation. The vet bill was about $2,500+ and Healthy Paws reimbursed 90% of it minus $100 annual deductible. After the annual deductible is met, it was no longer deducted for the year, no matter how many or how much claims I have submitted. Submitting the claim was super easy which can be done through email, their website or even the app. And the turn around time was within 10 business days I had a direct deposit for my claim! The customer service was excellent with very prompt processing time. My other dog whose almost 7 had cataracts and his vision was impaired and he couldn't see. So we decided to bring him to a specialist to get his cataract surgery done for both of his eyes. The vet bill was really expensive and cost more than $5,500+ with all the medications he needed! Health Paws reimbursed me 90% of it within a week, which was like over $4,800+ of claims submitted, I am really grateful that I was able to pay all of my credit card bills without any problems! I find that Healthy Paws Insurance policy is very clear and the effective date of protection is what really matters! Most pet insurance policies doesn't cover pre-existing conditions, therefore, its BEST to enrolled your pet before it's too late. I am very glad and have no regrets that I made the RIGHT and BEST CHOICE to enrolled my two dogs under Healthy Paws because I know that my dogs will be able to get medical care that they need when they need it. I love that you can contact their customer service if you have any questions and concerns or follow up on claim status.. They are very responsive and when you submit your claims, rest assured that you will be reimbursed for your policy reimbursement level!! Thank you Healthy Paws and I hope pet owners will make the right decision in enrolling their love ones with a company that does care!

My husband and I really didn't know what to expect with pet insurers and they really come through!!! And they care - kept in touch throughout the process - and sent the check! Thanks Healthy Paws!

WOW!! An insurance company who cares about their clients AFTER an episode!!! So glad I picked Healthy Paws to insure all our "critters"! Our cat, Hannah, had to have an eye surgically removed due to injury and infections and Healthy Paws completed our claim as fast as any insurance company I've dealt with in the past! Just yesterday, I received an email from them asking how she was doing. I HIGHLY recommend Healthy Paws to anyone looking to get pet health insurance!!

I am so impressed with Healthy Paws that I am just going to post my original email as my review! "Hi Healthy Paws, I am so very, very impressed with your wonderful service - from the start of Bilbo getting sick to quickly settling the claim so I could pay off my credit card immediately. Your caring, thoughtful representatives helped me feel reassured as Bilbo was going through the surgery that the treatment should be covered or at least the claim would be addressed expeditiously. Bilbo is doing much better - he just had his stitches taken out of his tummy yesterday so he can get back into the streams and lakes like the real hiking dog he loves to be. He's delighted that the pillow-of-shame has finally come off!! Thank you again for your caring concern and great service! Sue and Bilbo : ) "