Healthy Paws | Pet Insurance Review

I decided to get pet insurance for my second pug after I had spent so much on my first pug without insurance. I chose Healthy Paws Pet Insurance because of their flexible premium and deductible packages. Their coverage is excellent covering almost anything. The terms of coverage are very clear and if you don't understand something they have very helpful people you can talk to. I've already made several claims. The most recent claim was for airway surgery on my pug. They covered the entire surgery and hospitalization. I just had to pay my deductible. Having this insurance allowed me to make the decision to get the surgery for my pug. Submitting a claim is super easy. You can submit the paperwork online or they have an app and you just snap a photo. It only took about a week to get my reimbursement from the time I submitted my claim. I highly recommend Healthy Paws for your pet insurance.

HealthyPaws has been wonderful with reimbursement and processing our claims in a timely fashion. We really appreciate everything. I have advised friends and family that pet insurance has been one of the most worthwhile investments I’ve ever made! My only regret is not purchasing it sooner!

They raised my rate 25% with no notice. I'm on auto-pay and suddenly I had less money than I thought that month. Lo and behold my premium was different! I sent customer service an email and two weeks later they still haven't written back. The least they can do is warn you when they are going to raise your premium, and maybe respond? I never actually used the insurance so I can't comment on that but if their response time is any indication stay away.

Healthy Paws is there for you and your pet 100%. We just recently had our dog undergo emergency surgery because he swallowed a rock and Healthy Paws was there every step of the way. They also have the best user-friendly app!

A letter to Healthy Paws Customer Care when they had sent an email out to me asking how Princess, our 9 lb MaltiPoo was doing after her surgery Thank you for caring about and checking on our Princess. She is recovering well from the surgeries. The sutures were removed this week. It has been and continues to be an intensive recovery for her and us because of the ulcer on her remaining eye. Under a great ophthalmologist care, we have agreed as her parents, to do our very best to do what is needed to heal the ulcer that is on her remaining eye. To accomplish this we are providing eyedrops, anabiotic, anti-inflammatory, and several others all working toward healing her cornea. We are on régime that provides those eyedrops every two, four and eight hours respective to the particular medication. So my husband and I are staying up 24-7 to be sure she gets everything possible to save the eyesight and the eye. Our hearts break to see our little 2 1/2 year old have to go through all this, but she has been a little trooper to put up living in a hood and with being awakened for her medications. Thank for being so supportive to us, so that we can provide Princess with every chance to save her remaining eye. Without your financial reimbursements, we would not have been able to afford this care for her. My husband and I are retired, so on a fixed income. We can’t thank you enough for your assistance and that you are very timely in processing these claims. We can see why you are the #1 Pet insurance company. Have a very blessed day and thank you again for checking on her, ( I just gave her a great big hug from you 😀)