Healthy Paws | Pet Insurance Review

I don't think I can say enough good things about Healthy Paws. From the very beginning they have been easy and informative. A few weeks ago, with no warning, we ended up in the emergency vet with one of our dogs. With all of the choices and devastation we were facing and not knowing what would happen, the fact that we had insurance for him was one weight lifted off our shoulders. The bills were about as massive as the tumor they found inside of him, but we never had to worry about that part of it. Every time I spoke with someone at Healthy Paws I could tell that they actually cared about what we were going through. Whenever they needed more information they would immediately offer to request it from the vet so that we didn't have that added to our plate. Their claim process was quick and easy. We submitted pictures of our invoice directly in the app and the reimbursement was calculated within a week. They have even taken the time to check in on our dog after this process has been completed. We now have a much smaller and manageable vet bill and a healthy dog!

My dog is just 7 years old and was diagnosed with Insulinoma which is a very aggressive cancer in dogs. This is uncommon, especially for dogs just 7 years old, but my dog got it. The process of diagnosis, treatment, and also through the recover was very difficult and expensive. We were caught off guard like any other pet owner as my dog for 7 years had never been real sick other than when she was 4 months old or a couple of skin rashes. She was perfectly healthy and in a matter of a week, she was diagnosed and went into surgery. The entire process was expensive and we had healthy paw since 2015 and hoped we never got to use it, but we did and Healthypaw and their staff were very supportive, very understanding, and provided great service. We were reimbursed with no issues and in a timely matter with no questions asked once I provided all the documentation required. I was very fortunate to have healthypaw to take care of my dog and assist us financially as the bill went over 10k. I recommend for any pet owner to get pet insurance,especially with healthpaw.

Healthy Paws is nothing short of amazing. I did SO much research when I was first looking into pet insurance, and when I chose them, probably like other pet parents I said to myself “well here goes nothing. I hope this helps.” Thanks to them I have saved thousands (literally.) thanks to them, one of my rescue dogs Lily, had to have ACL replacement surgery, and they covered it! Which means we only had to pay out $200 bucks! I can’t thank the whole team enough at Healthy Paws for doing what they do. The customer service is amazing, the all is is SO easy to use and navigate, and after her surgery, they even checked up on her! 100% best company to go with.

I love Healthy Paws! They genuinely care about our pets. It is quick and easy to file claims and get reimbursements. Communication with the company is fantastic by both phone and email. All pets need health insurance just like humans, and Healthy Paws is the best out there!

My cat, Cheese, recently ate a ribbon and needed a lot of medical care. I was SO thankful to have him covered by Healthy Paws! He had experienced some health difficulties previously, before I had him insured, and it was just awful. Every procedure I had to think about money, and it was terrible to be in the position of weighing the cost against my pet's life. I am a student, and I ended up spending literally all of my savings to pay for his care. This time when he was ill, I could just focus on making decisions that were best for Cheese, without having to worry that I would bankrupt myself in the process. I will agree with the negative reviews that the premiums do go up SUBSTANTIALLY each year. My pets are both still fairly young, so it's still worth it. Even if it gets to $100/month, I will probably continue the policies, just so that if/when they get sick, I can avoid worrying about money and focus on my pet's health. Also, I have had great experiences with customer service every time I've called. I don't think they are quite as responsive by email, but I've never had to wait on hold for a long time and everyone I've spoken to has been very helpful and friendly. I recommend Healthy Paws to all of my friends!