Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 10,775

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Vida

Focus on the Healing Not the Bill

Four years ago a tiny puppy became a family member.. It was clear from the day we met that we would do just about anything for her. A friend recommended pet insurance, after a bit of research we choose Healthy Paws just in case we needed it. We needed it! And thank goodness we choose Healthy Paws, they have been GREAT! From dog bites, to an ongoing GI issue, bladder/ear infections and most recently a ruptured tumor Healthy Paws has had us covered! I easily submit claims on the app and we are always reimbursed faster than expected. We wouldn't know what to do without Healthy Paws they allow us to focus on the healing not the bill. I recommend Healthy Paws to everyone I know, if you are reading this review you too should feel good about choosing Healthy Paws for your pet. Vida protects us and Healthy Paws has protected her, we can't thank them enough for four years of EXCELLENT care and coverage!!
5

out of 5

POSTED: | BY: Catherine Pyka

The Best Most Caring Pet Insurance Company Out There

I bought Healthy Paws insurance for my Teacup Yorkie cause it had really great reviews and previous customers said they actually pay. Other insurances I used in the past were awful but Healthy Paws for sure gets 5 stars. They were there for me for all my visits, were reasonably priced and actually paid me the 80% of what they covered. Recently my fur baby went into the hospital for a week in the critical care unit. It cost me $9000 for treatment before he came home. Healthy Paws representatives were friendly and helped me get my claims paid. I received over $7000 back. Unfortunately my baby passed away a week later, I filed his last bill which included his cremation services on the bill. Without me having to call Healthy Paws and tell them what happened, they payed my claim, sent me an email that they were sorry for my loss and went ahead and cancelled his insurance and issued a refund for that month. That meant a lot to me because it was going to be a hard phone call to make, but they were on top of things and made the process easy for me. To go above and beyond that, a week later I received a card in the mail with their deepest sympathies and a bunch of the employees signed it. Their caring and kindness meant so much to me during this hard time. The next pet I get will definitely be insured by Healthy Paws insurance!
5

out of 5

POSTED: | BY: Ana

Professional, prompt and engaging

My dog has had Healthy Paws for around four years. They are very professional and respond very quickly when needed. Fair price. We are very satisfied!
5

out of 5

POSTED: | BY: Heather

Best insurance, best people!

I researched the heck out of pet insurance companies and landed on Healthy Paws. They have great rates, low deductibles and unlike some carriers they do not outright exclude hereditary conditions (how are you supposed to know if your cute puppy is going to have bad hips one day?) I have owned previous pets with exensive, unexpected medical bills an insisted to my partner we get medical insurance out of the gate for our new rescue puppy. He was skeptical until we received our 1st emergency vet bill after our puppy did something ridiculous like puppies do. THAT changed his tune! I recommend Healthy Paws to friends, clients and even our vet. Not only is it a great insurance policy, they are great pet-loving folks. Even after a claim was closed they emailed to check in on our dog. Even when our dog ATE part of the reimbursement check and they had to send another. Ha!
5

out of 5

POSTED: | BY: Joan Adelman

Healthy Paws is the best!

About a year after I adopted my rescue pup he was diagnosed with a serious disease. He had been in remission for almost two years but recently had a flare-up. Both times he was ill he had to go to the emergency room, and then needed numerous follow-up ultrasounds and other costly tests and treatments. Healthy Paws has been absolutely wonderful. Filing a claim is easy, claims are processed very quickly, and everyone I have spoken to is knowledgeable and caring. Healthy Paws is the best!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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