Healthy Paws | Pet Insurance Review

Healthy Paws saved me. I adopted a puppy who was very sick and ended up having serious genetic issues that endangered his life. He’s had two major surgeries and so many repeat visits to multiple vets, including holistic care. The cost has been around $20,000 and Healthy Paws has covered almost all of it. I keep thinking to myself if a pet company can be so reputable and organized, then why can’t we figure this out for humans. I almost had guilt they were paying for so much. They always respond with love and care. They check on my fur baby. I’m always reimbursed within 3-4 days. Additionally for some big procedures, they approved payment in advanced. I’m so thankful to them everyday because for the small minimum I pay for my dog I know they’ll never recoup their losses with me and they treat me with such care and respect. Everyone should go with Healthy paws. They cover what most insurers don’t, especially is you have a Frenchie.

First, I never write reviews..... but I will for this amazing pet insurance company called Healthy Paws :) My cat - Mono - had to unexpectedly undergo emergency abdominal surgery due to blockage in the GI tract about 5 weeks ago. My little man is finally feeling much better after a long, hard and stressful 4 weeks of post surgery recovery time. Having Healthy Paws on my side throughout this process had been amazing. Submitting all my receipts through the phone app and opening the claim could not had bee easier. The process is very convenient and staff are professional. I definitely made the best choice by choosing this pet insurance for both of my babies back in 2015. I will never ever not have pet insurance - without Healthy Paws - I would be in the biggest debt of my existence. To all pet lovers - Have coverage - please take care of your babies :) Unexpected incidents can really happen …..

Healthy Paws is a terrific Pet Insurance Company! I highly recommend them!

After a recent dental cleaning I was advised that my dog Casper had several shaky teeth & a growth in his mouth. The Vet stated oral surgery & a biopsy was required.. Contacted Healthy Paws who stated that same was required by Vet & would be covered. The surgery was performed & all went well & Casper is now recoverd from the ordeal. Upon submission of invoice & med records my claim was quickly processed & a check was received within 2 weeks. I cannot thank Healthy Paws enough for their concern & expediated processing & Casper has also given you 5 woofs.

Healthy Paws has been hard to work with from the get-go. I had to have my vet call them to explain that a procedure was not related to a pre-existing condition -- while they ultimately approved the claim (thanks, dr. Dunning), that exemplifies their efforts not to support customers. Also, make sure you read the fine print on EVERYTHING — emails, website, printed materials, etc. They do not make some things obvious, so do your homework. Customer service is incredibly impersonal and feels like an exceptionally cheery bot. I probably wouldn’t be half as upset as I am if the customer service people were at all apologetic when they aren’t able to help. Getting a negative email with cheery exclamation points creates a weird cognitive dissonance. Whoever heads customer support needs to take a communications 101 class.