Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,012

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Ginny

Healthy Paws is a life saver!

Healthy Paws pet insurance has been top notch. My dog has always been healthy up until recently. It's been one thing after another with numerous, costly different vet visits including specialists. He's had X-Rays and blood work multiple times, an ultrasound, and eye surgery. It's very stressful to go through this with my beloved animal but Healthy Paws took that financial worry away. It is extremely easy to submit a claim on the app. You simply take a picture. Your reimbursement can be set up to get directly deposited into your bank account. It takes hardly any time at all. They update you throughout the process and the best part is that the money has always been in my account by the time my credit card bill is due. They have truly been a life saver!
5

out of 5

POSTED: | BY: Erin

Pleasantly surprised to have positive insurance experience!

We have a 6 month old Samoyed puppy who ate bark at puppy daycare. She started having diarrhea and then vomiting so we had to take her to the emergency vet on a late Friday night. We were terrified she had a blockage or perforation. After 2 emergency vet visits, 2 x-rays, an ultrasound, 2 days of hospitalization, and a bill for nearly $5K I was prepared for a fight with insurance because that seems to be how customers are treated in every situation. No one wants to help or take responsibility and I assumed this would be the same. We had absolutely zero issues. I uploaded the invoices (and there were lots!) very easily, received the automatic response that the claims were being processed, and within days everything that was covered was approved and the reimbursement was in my account. I was shocked as I thought I'd have to spend hours on the phone with them justifying the costs and having my vets call them and fighting it out. If they needed any additional info, it was all done on their end. They even emailed to check to see how my puppy was doing the next week. I highly recommend Healthy Paws. It gave us the comfort and ability to do what was best for our puppy without having to think about the cost. I wish everyone could have this comfort and I look forward to many more years of it!
5

out of 5

POSTED: | BY: Jennifer

The best decision I've ever made

Getting healthy paws pet insurance was the best decision I have ever made for my dog. My dog has gotten TWO tplo surgeries and they have, without even blinking shelled out over 8,000 for my dog. If I had never gotten insurance I would be in great debt. Best decision I've ever made for my dog.
5

out of 5

POSTED: | BY: Jay

Healthy Paws is outstanding and genuinely cares for my pet

I have been with Healthy Paws for the past 3 years and recently had to contact them for expenses related to my dog’s surgery. The customer service and support was outstanding - very professional and thoroughly explained the claim process. I submitted my claims via the iPhone app, which was extremely easy to use. I received immediate feedback indicating receipt of the claim and then another email detailing specific coverage. I received my claim reimbursement check within a week of initial submission. Likewise, I received an email from Healthy Paws after my dog’s medical procedure inquiring as to how she did with her surgery. I am grateful I have Healthy Paws insurance and most importantly, I sincerely appreciate their outstanding support, prompt claims processing, and genuine concern for my “little girl.”
5

out of 5

POSTED: | BY: allison

Healthy Paws has been a lifesaver for me and my dog

I have had Healthy Paws insurance for my dog for almost five years, and it was one of the best decisions I made. I never needed it...until I did, of course. In the past 14 months, my dog has had TPLO surgery on both knees. One knee went perfectly, the other knee had every rare post-op complication known to dogkind, which resulted in two more surgeries, plus physical therapy and many, many x-rays and tests. Healthy Paws has covered everything--even the physical therapy! It's super easy to submit a claim, and I get a reimbursement check in the mail within a week. They have never questioned or denied a claim, and everyone I've talked with or emailed with there has been incredibly friendly and helpful. I can't recommend them enough--I honestly wish my own human insurance was this good (and this easy)!

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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