5
out of 5
POSTED: | BY: Joseph
Such a great overall experience
I wasn't sure whether to get pet insurance when we brought home a new kitten. I was a bit skeptical. I decided to purchase pet insurance through healthy paws. I was an easy online experience. I submitted a few minor vet invoices and the healthy paws website was super easy to drag and drop everything. Response time was extremely quick and with very detailed explanations. Our kitten developed some respiratory problems and after some extensive exams, the bill was quite large. I knew this would be the test for healthy paws. I submitted everything and within 48 hours I had a decision and healthy paws paid in accordance with the policy. I received the check within 48 hours. The best part......healthy paws followed up with an email asking how the kitten was doing. It was very personal and heartfelt. Safe to say I will have healthy paws as long as I have a pet! Way to go healthy paws! You guys rock.