Healthy Paws | Pet Insurance Review

I had my share of personal health issues and zero health insurance most of my life, so when it came to my animal companion, I didn't want finances to ever hinder his chance in getting the best medical care and keeping him healthy. I bought pet insurance hoping I would never really need it but liked the idea of having a "just in case" kind of thing for my boy Watson.I frequented my vet quite often as I would worry about my little guy but every time we left with Watson with a clean bill of health.. Then one night Watson started to breath with difficulty and off to the ER vet we went. I was hoping he was having an allergic reaction or something but instead we were told the most heartbreaking news and he was diagnosed with congestive heart failure. Since the time he was diagnosed (10/16/18) until his passing (11/26/18), we had multiple vet visits, cardiologist visits, and ER vet visits. Watson had to go through many tests and xrays and was put on medication. I was fortunate enough that Watson was covered under Healthy Paws and I didn't have to worry about how much everything would cost and instead I was able to focus on just being with him. The time I could have spent worrying about his bills, I was able to worry about him-- I was able to keep my mind focused on him and not worry how I would pay to keep him alive... I remember filing my first claim and I thought there was no way it would be as easy as taking a photo of my invoice and then waiting for reimbursement. Surprisingly, it was as easy as that. I know some people are reluctant for Healthy Paws because 'exams' are not covered but in a sense the exam fee is the equivalent to paying a copay when you have human health insurance, so I don't understand why so many people complain about it. The fact is they cover what really matters— They cover the things you will not always be able to afford and give you peace of mind knowing that you can not focus on your furbaby rather than how you will pay for whatever treatment. I remember after my numerous ER visits I received an email from Healthy Paws checking in on Watson and I thought that it must be one of those automatic messages they send to everyone, but I figured I would write back to them since I was going through such a difficult time of watching my best friend's health decline. And again, to my surprise, it wasn't an automatic message but an actual, real human being checking in on him. It was comforting to know that real people were behind me and Watson and real people were there for us. To anyone that has/has had an animal companion diagnosed with a terminal disease, we know how hard it is to feel so alone of losing our furry soul mates.. Not many people understand that a dog is more than “just a dog” or a cat is more than “just a cat.” Healthy Paws showed so much kindness and compassion for me, but especially for Watson, I was awestruck. When Watson unexpectedly passed due to multiple valve ruptures I was beyond devastated... Actually, I'm still beyond devastated.. in fact my heart is still broken beyond repair... hence why it's taken me so long to write this review, but I digress. A week or two after Watson's passing I received a card from Healthy Paws filled with hand written messages for me and Watson that made me sob uncontrollably but in a good way, not in despair like usual. These real people wrote such heartfelt and touching things that were more meaningful than the card I received from the ER vet where Watson had passed... To some you might think, big whoop, a card? But if you have never lost your good boy/girl, you will never understand how much a simple card can ease your broken heart, even if it’s just a little bit. The main point is that Healthy Paws was there for me and Watson. They made the claim process so unbelievably easy that you might think there's a catch or you're doing something wrong, but trust me, it's that easy. They gave me a sense of relief in which I could spend all my time being there for Watson and not worrying about how I would pay to keep him alive. And what I feel really sets them apart is they are filled with real, caring people who have so much compassion and will make you feel less alone when you feel most broken. 
 I still have Healthy Paws for my other little one and should my heart ever heal from the pain of losing my one and only heart dog Watson, I know if/when I adopt another furbaby I will be signing up for Healthy Paws again and for the rest of my life. They truly are exceptional and go above and beyond compared to all other pet insurance companies. And to that I must say, thank you Healthy Paws for being there for me & Watson.

After polling friends on Facebook for pet insurance reccomendations, Healthy Paws was the clear winner. When I switched over to them my payments were cut almost in half and my service and satisfaction doubled! My dog had to get TPLO surgery on both back knees over the course of 2018. As stated in my coverage, Healthy Paws paid 80% of the entire bill within about a week from the surgery. They also followed up with an e-mail to see how my dog was doing. After the second surgery the follow up e-mail asked how she was doing after her second surgery! These guys are awesome. Plus, they have direct deposit!

They are the best insurance!! After a lot of research we decided to get healthy paws and that was the best choice for sure!!! After talking to several friends that have trupanion and other insurance we fell more in love with healthy paws. To the other ones you are just numbers, they can drop you any time and they look as hard as they can for any little coma missing so they don’t have to pay you or at lest delay your reimbursement. With healthy paws this doesn’t happen they are so caring and lovin!! They accompany you all the time and follow up with you and the reimbursement method are seem less they are definitely the best!!!

We have been so pleased with Healthy Paws. They are prompted with reimbursements, very caring, easy to talk to a real person in the company if you have any questions or concerns. I strongly recommend this awesome pet insurance company!

This is a premiere insurance company with extraordinary customer service. When our beloved hound dog was diagnosed with kidney failure and we rushing him to the hospital, it was very comforting to know that Healthy Paws was with us. This allowed us to focus on treating him while he remained in the hospital for 7 days. Healthy Paws paid the substantial claim within 7 days! Important backstory: we switched to Healthy Paws because the prior pet insurance we had failed to pay the claims of our neighbor. Even if you currently have pet insurance, switch to Healthy Paws.