Healthy Paws | Pet Insurance Review

When I first got a policy for my dog, it cost me $41.00 a month to have a $250.00 deductible and 90% coverage. The last couple years price has gone up and the coverage has gone down. I just down graded to have 70% coverage and a $500 deductible to bring the bill down to $37.00 (I’ve never received a check because fortunately we haven’t had any major costs). Not two months late the same coverage now costs me $46 a month. I had to bring my dog to the ER the other day for the first time and I was hopeful I would finally be thankful for his insurance. Nope. It cost me $550. After my deductible of $500 and only getting covered 70% of $50 I’ll get a check for a whopping $35 check. I’ve easily spent $1000s Over the past 5 years. I wish i just put $40 a month into a separate account for my dog and will likely start doing that soon instead. At the least I will be searching for a better insurance company that doesn’t repeatedly increase in cost and cover less!

Was a great Company when I signed up 2/2016. Now if you wait to talk with someone, the average wait time is 45 minutes. If you leave a call back #, they don’t call you back. Their new Customer Service team doesn’t speak or understand English very well.

Healthy Paws made a difficult situation a lot less stressful. Our pup Nox ate a Black Walnut, got sick, and needed an emergency surgery. I called to confirm coverage and they were informative and sympathetic to our situation. After the ordeal was over and we had the bill we were able to easily upload our claim using the app. We were updated throughout the process by Healthy Paws with updates as to the status of our claim. Within two weeks they paid our claim and covered everything they said they would with no hiccups or hold ups. It saved us thousands of dollars.

Healthy Paws made a difficult situation a lot less stressful. Our pup Nox ate a Black Walnut, got sick, and needed an emergency surgery. I called to confirm coverage and they were informative and sympathetic to our situation. After the ordeal was over and we had the bill we were able to easily upload our claim using the app. We were updated throughout the process by Healthy Paws with updates as to the status of our claim. Within two weeks they paid our claim and covered everything they said they would with no hiccups or hold ups. It saved us thousands of dollars.

Healthy Paws has been by my dog's side since I got her 3 years ago, through ear infections, injuries at the dog park, etc., but really came through for us when my dog broke her tooth and ended up needing an extraction. Through the fear of putting my dog under anesthesia, I also was scared about how I would afford the procedure and Healthy Paws came through for me with my coverage. I have never been more thankful for pet insurance than I have through this process. I also learned how much they care- I got a personal follow-up message asking how my dog was doing during her recovery. I recently considered switching pet insurance companies, but after this will be a Healthy Paws customer for the life of my dog and for any future pets I may have. Additionally, they keep making things easier when submitting claims- I have seen their process get more streamlined. They've always responded to claims quickly, but they also always beat their 10-day processing time.