Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,013

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan No maximum annual or lifetime payouts One easy-to-understand pet insurance policy Most claims are processed within 2 days Use any licensed veterinarian in the U.S. or Canada
5

out of 5

POSTED: | BY: Robert

Saved my cat's life.

Reimbursement was quick and painless. Gave me the confidence to seek out the best care for my cat that I would not have otherwise been able to afford..
1

out of 5

POSTED: | BY: Judith

They do NOT LISTEN .

Don't know what happened. Their service is not good any longer. Lady was very polite but not capable.
1

out of 5

POSTED: | BY: Theresa

Terrible service!

I submitted a claim to Healthy Paws on August 13, 2019, for my pet. The email with the claim and required documentation bounced back to me three times before it was finally sent through. They acknowledged the receipt of my information on August 14. After another six days and still no communication from them, I sent another email asking about the status of the claim. On August 22, they replied to my email stating that they have finally assigned a claim number and were working on the claim. It has now been another seven days and still no work. I have just emailed them again hoping to hear from them. It should not take this long to process a claim, especially since they claim on their advertising that 99% of claims are processed in TWO days. Don't believe this false advertising!
5

out of 5

POSTED: | BY: Elizabeth

Awesome coverage and customer service

Healthy Paws Pet Insurance has been fantastic for our 1.5 year old Newf that just had ACL/TPLO surgery. Their customer service support is great and the turn around time for reimbursement is extremely fast! I would recommend this pet insurance company to anyone with a furry friend!
5

out of 5

POSTED: | BY: Valerie

Can't believe I waited so long to get pet insurance!

I've had pets all my life, but recently seems my most recent pets have had numerous medical emergencies. My previous dog had the most.....from hypoglycemia, to ligament tears, vomiting of blood, etc. I didn't have insurance for her and paid dearly for that....to the tune of over $10,000. When we got our new dog, we decided to get coverage for both the dog and cat. My cat recently had a urinary obstruction...we got him to the emergency vet in time for them to determine what his problem was, preventing damage to his bladder/kidneys. He had surgery to remove bladder stones and spent 3 days at the emergency clinic. I forwarded my claim to Healthy Paws and within 2 weeks received the checks covering 80% of the over $4,000 vet bill. I am so relieved and reassured that there will be help for us in times of need. Truly happy with the outcome for our cat and our finances. Customer service has been great and even contacted us to find out how the cat was doing. Highly recommended.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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