Healthy Paws | Pet Insurance Review

We've had Healthy Paws Pet Insurance for the past 8 years, ever since we adopted our dog when he was 2 years old. Through a range of minor injuries and illnesses over the years, and more recently, a need for expensive diagnostics with a specialist, Healthy Paws has been there, unwavering. Our policy has never been changed, aside from the relatively small price increases over the years, which we are given plenty of advance notice about and we have found to be reasonable. All our claims have been processed quickly, and require only an upload of an itemized invoice once they have your pet's medical records. We especially appreciate that Healthy Paws has no payout limits per incident, per year, or per lifetime. We sleep peacefully knowing that whatever medical care our baby needs, we will be able to provide for him with the help of Healthy Paws. I often think it would be nice if our human insurance were so easy!

I compared many pet insurance companies and I am extremely satisfied with my choice of Healthy Paws Pet Insurance. No deductible per incident only once annually, no caps on payouts at all, and they even cover congenital issues if symptoms first occur after the start of the insurance. This is very important if you have a pure breed. When our dog was a little over 2 she started to show signs of an issue. We have a $100 deductible and 90% coverage and Healthy Paws has been fantastic! With the app I just take a picture of the vet bill to submit a claim- it couldn't be more simple. We were able to have an MRI to diagnose her which would not have been affordable. Any pain medication she will need to stay on long term is covered. If she gets worse and needs surgery we know it will be covered. We only had one claim denied because it looked like a well visit. It only took a call to talk with them for them to correct it without argument. They paid all our claims quickly and we have only experienced very good customer service. I had fears about sending all the medical records at time of first claim because I heard horror stories about pet insurance companies using pre-existing condition to deny legit claims. But that didn't happen--they have been paying all our claims without any issue at all. It was so easy and they really seem to care about your pet and want to cover them so they can get well. Like all insurance I am hoping the rates stay reasonable and affordable, but I can say right now that I could not be more pleased with my choice of Healthy Paws for my pet insurance!

this is an amazing company that is willing to go far and beyond what you would have expected from them. Thank you for everything!

this is an amazing company that is willing to go far and beyond what you would have expected from them. Thank you for everything!

Recently our 3-year-old Yorkie mix ruptured a disc, and had to undergo emergency surgery. Not only was this emotionally stressful the vet bills added up quickly and it would have been very difficult had we not had pet Insurance with Healthy Paws. We just wanted to get him though the surgery regardless of what was covered, or not covered, and then we’d submit the claim to Healthy Paws and see where the chips fell. I was shocked at how fast and seamless the process went from claim submission to us receiving a direct deposit of payment. Total process took less than 1 week, and this was a very large vet bill, close to $8000. Furthermore, they actually followed up after the procedure to see how he was doing. It’s going to be a long, stressful recovery but knowing we have Healthy Paws in our corner takes a part of the stress out of the equation. Hands down the best customer service I have ever received. This was a freak accident that could have happened to any pet owner, and if you don’t believe me stop by your nearest emergency pet hospital and take a look at the crowd in the lobby. I am telling everyone I see walking dogs, or that I know have dogs/cats about our experience and strongly suggest they invest in pet Insurance, and trust Healthy Paws. It is a small investment for the peace of mind. Thank you Healthy Paws.