Healthy Paws | Pet Insurance Review

4.9

out of 5

Number of reviews 11,232

Healthy Paws Pet Insurance offers one simple plan that covers accidents and illnesses and includes unlimited annual and lifetime payouts. They support hundreds of pet rescues and animal shelters through their Every Quote Gives Hope™ medical grant program. Top-Rated Pet Insurance Plan Official Pet Insurance of PetSmart 24/7 virtual vet care: Through Airvet — the nation’s leading veterinary telehealth app Fast claims: Most claims are processed within 2 days Coverage options with no payout limits & 90% reimbursement
5

out of 5

POSTED: | BY: Shaun

Healthy Paws gets it

Healthy Paws has thus far been nothing but fantastic for me and my family -- reasonable rates for multiple years, quick claim processing, friendly and attentive customer service, and no hassles. If only human health insurance was this easy we'd all be better off. Thank you Healthy Paws for remembering that our pets are our family and deserve everything we can give them.
5

out of 5

POSTED: | BY: Isaac

Great customer service

I signed up with healthypaws when I first brought my GSD puppy, Simba, home (first ever pet). After much contemplation and research I decided to purchase insurance with them and I'm glad I did. Healthypaws customer support has always been top notch providing detailed explanation to all my questions in friendly manner. Their claims process is extremely easy and always fair. Highly recommended for any pet owners.
1

out of 5

POSTED: | BY: Robin Sherin

A nightmare

I rescued a dog from DRSF and decided to insure him. This was the first time I had ever purchased pet insurance. They wanted medical records so I sent the records from the rescue. I had filed a claim but kept getting told they needed more info. 2 pages were missing. You would upload something else and this would take 7-10 days for them to again tell you it wasn't enough. You can't call the department that handles this. I really feel completely ripped off. Luckily this happened at the beginning. I finally got so fed up I cancelled the policy.
5

out of 5

POSTED: | BY: Paul

Great service, easy to summit claim, great customer service

I have been a customer of HealthyPaws for 5 years now. Unfortunately I have had to file a claim 4 times total over this time (I have 3 dogs covered). Always quick and easy to summit claim. Great customer service and I have always been pleased with the outcome of my claims.
5

out of 5

POSTED: | BY: Mandy

We had a very positive experience with our very first claim in which our dog was hospitalized.

Less than 3 months after we adopted our dog, Saffron, she was emergently hospitalized for a hemorrhage. Thankfully, she survived and is doing well on prescription food. We were so grateful to have Healthy Paws pet insurance, which fully covered the related hospitalization expenses per our policy. We would have done anything to take care of Saffron, and Healthy Paws made it much easier for us to be able to do so.

Monthly Cost

$15 – $80, depending on breed, zip code, age of pet and choice of deductible and co-pay.

Coverage

One plan covers accidents, illnesses, cancer, emergency care, genetic conditions, alternative care and more. You can choose a co-pay of 10%, 20%, 30% or 40%. The pay-out amount is based on your actual vet bill.

Payout Limits

No per incident, annual or lifetime pay-out limit.

Deductible

You can choose an annual deductible of $250, $500 or $750* *Choice depends on age of the pet

Age Limits

Pets must be at least 8 weeks old and under 14 years old at time of enrollment. Once enrolled, pets can stay insured regardless of age.

Waiting Period

Coverage begins 15 days after your policy starts. There is a 12-month waiting period for hip dysplasia claims.

Exclusions

Pre-existing conditions are not covered. Hereditary and congenital conditions are covered, however hip dysplasia is only covered in pets who enroll before they are 6 years old.
Healthy Paws Pet Insurance was rated the best pet insurance company by customers in 2015, 2016 and 2017 at petinsurancereview.com, Consumersadvocate.org, PetInsuranceQuotes.com and other leading review sites. Healthy Paws has one simple plan that covers accidents and illnesses with no per incident, annual or lifetime payout limits. Their goal is to offer the best coverage possible while still keeping plans affordable. With each pet insurance quote submitted, Healthy Paws makes a donation to one of hundreds of pet rescues and animal shelters through its Every Quote Gives Hope™ medical grant program.

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