Healthy Paws | Pet Insurance Review

We chose Healthy Paws for our two cats about 7 years ago and have been very happy with the coverage AND the customer service. The policy is affordable, filing a claim online is incredibly easy, and the reimbursements are generous. But the company's responsiveness is absolutely exceptional. They are always available to answer questions and explain things, and claims are handled promptly. They are sincerely interested in the health of your pet. (Our cats get birthday greetings from them, and yesterday I received an email asking how my elder cat was doing after cancer surgery.) I love this company. I have recommended them to every pet owner I know. They not only love pets, they show that they love YOUR pet. You won't find a better insurance company.

I've had Healthy Paws Pet insurance for my 12 year old West for about 6 years now. It is very easy to file a claim on their website and my reimbursement checks always arrive promptly. When I've had to call customer service I got a knowledgeable person on the phone within no time. Yes, the premiums go up as my pet gets older, but so do all insurances. I'm so glad I had it because my pet was diagnosed with Sarcoma and a $5,000 surgery only ended up costing me $400. I have a $250 yearly deductible and a 90% reimbursement rate (minus the charge for office visits - $85-$125). I recommend Healthy Paws to anyone who never wants to worry about money being the reason they can't get their pet the health care it needs.

A friend of mine recommended Healthy paws to me when we first rescued our puppy and we are so happy that we followed their advice! Our puppy got sick after he ingested something toxic and they saved us from expensive hospital bills! Their system is easy to use and they provide you with updates along the way! All our checks came in a weeks time and they even sent a follow-up note to see how our pup was doing! I'm a huge fan or great customer service and highly recommend them!

I can't say enough about the customer service we've received from the staff at Healthy Paws. They are extremely fast in adjudicating claims and generating reimbursements. We had the unfortunate circumstance of finding out our dog has cancer. His diagnostic and treatment expenses are well over $10,000 now and still coming. Our policy reimburses us for 80% of covered expenses with no cap on total reimbursements. Knowing Healthy Paws is here to help us provide our dog with the best treatment options has been a great comfort.

Once setup the claim process is super fast and easier. Within a couple of days the claims are processes, all electronically from my phone.