Healthy Paws | Pet Insurance Review

Every time my almost-8-year-old very active boxer has needed Healthy Paws, they've provided wonderful customer service. They pay promptly and don't hesitate to cover what they say they will cover. They've been amazing!

Every time my almost-8-year-old very active boxer has needed Healthy Paws, they've provided wonderful customer service. They pay promptly and don't hesitate to cover what they say they will cover. They've been amazing!

Received reimbursement within 10 days after submitting claim. A follow-up email inquiring on her recovery was a nice touch.

Insurance is something you sometimes forget about until you need it and recently I really needed it and am ever so glad Healthy Paws was there for me and my boy - Winston. When I was a kid we were forced to put down our family pet because we couldn’t afford the surgery and so swore to myself that would never ever happen to me. I never want to make a decision on the life of my pet/family member due to finances. Healthy Paws was my obvious choice because they didn’t have limitations on the types of cancer or diseases. With the other companies - what good is having insurance if your pup is diagnosed with something that’s not in your covered list? Recently my boy was diagnosed with an MCT - and needed to have surgery to remove it. Thankfully I didn’t need to worry about the costs. Filing a claim was easy - used my cell app, uploaded a few documents and I received my check before my credit card bill was due. In addition Tyson and Wagner from customer service even sent me a note to check in to see how Winston was recovering. If you’re in need of a good policy, Healthy Paws is the best choice.

What a deceptive company.. When you sign up they say rates will not increase because of claims or age of pet. Well 9 months into the policy my dog got sick and had a few claims, two months later I get an email that my rates are being increase by almost 25%! It's obvious it's because of medical expenses. They say the increase is because of rate increases in the area. What a lie, then why is it my rates went up and two other people I know did not have rate increases(we live in the same area). I'm really disgusted with this insurance and how they increase their rates to whatever they want. They make it so you can't afford insurance, so sad.. when you're trying to do what's best for your pets. If you're going to sign up with Healthy Paws be prepared for significant increases every year!