Embrace | Pet Insurance Review

We have recently switched pet insurance companies and are amazed at how quickly our first wellness claim was processed. In the past our other insurance claim was emailed, then it took approximately 10 days for any explanation, or payment, with embrace I received an email saying our claim was received and the very next day another email explaining the results of the claim. I am impressed.

I'm absolutely thrilled with my experience with Embrace thus far. I made a Wellness claim and had no issues with submission, approval or documentation. They make the process so easy. If only human insurance was this easy! Thanks - I've been recommending Embrace to all my pet owner friends.

Dollar for dollar, Embrace is the clear heavy-weight among the choices for pet insurance. I was fed up with 24Petwatch because of the terrible customer service, the auto-denial of claims, and the pittance they did offer as reimbursement when I was finally able to wrangle it out of them. My policy for my two dogs with Embrace is only $9/month more, and it is worth every penny. The customer service is outstanding. I wish they could train every customer service agent for every industry. We would all be a lot happier. I just got my first reimbursement check today for my dog's annual wellness visit (I pay the extra $14/month for routine care), and I received a 100% reimbursement! The check came less than 2 weeks after my vet faxed in the claim form. I could not be happier with Embrace. Seriously, if I could kiss them I would.

So glad I bought from Embrace. Have a younger dog, 14 months, and it is a relief to know I have what I need for her. Made one small claim so far and was handled quickly and fairly, they respond to any questions I emailed in less than 24 hours. so happy to have found you, thanks.

I had been between Veterinarians for various reasons and getting their notes were nearly impossible. Embrace was patient, polite, reopened the case and had a response for me in 2 days!