Embrace | Pet Insurance Review

Former 15 year VPI user. Vet recommended Embrace and now I wonder why. Embrace has been problematic with wait periods, need for detailed notes. I am paying nearly 400 on routine care to get $400 reimbursement. Just learned that my Golden's spay will not be covered as i have used her wellness money on vaccines. This is NORMAL for the 1st year of a dog's life. Very disappointed in the slow pace of reimbursement, the loopholes, etc. Spaying a dog is medical/surgical and am shocked to be out nearly 1k. Really wish I had put this pup on VPI. What do vets get for recommending Embrace? We're out asap.

If you're going to have pet insurance, you have to make a smart choice and have the right amount of coverage. Embrace has proven it was the best choice for us. Our puppy has had chronic gastro problems since she was adopted so we've had to submit multiple claims. No problems with claims being covered and when they needed more info--they contacted my vet directly. Always give very quick responses. Awesome customer service.

Extremely fast. Pays as promises (for the level you sign up for). Excellent Customer Svc (usually via Internet, although phone works too). I obtained the "optional" "Wellness" Health coverage..it paid for itself. I'll renew

I just purchased a wellness/sickness policy and less than a month later went to the doctor for a wellness visit. Sending in the insurance form was very easy, the review process was easy with emails giving me updates and once the review was complete I received an email with the positive outcome. Each person I spoke with, when purchasing and then sending in my first claim, was very pleasant and helpful. So glad I purchased this insurance! Thanks. Kim

This company always exceeds my expectations when it comes to filing a claim and reimbursing me. Also, if you sign up for direct deposit... you will have your claim disbursed into your account the next business day! My dog had a malignant tumor in his torso the size of a golf ball - which had cost me almost $2000 to have removed. I'm expecting my first child in a couple of months, so receiving a reimbursement was vital now more than ever and Embrace did just that, quickly too!