Embrace | Pet Insurance Review

Embrace is absolutely the best! They handle each claim in a timely manner and go above and beyond with their customer service. Our dog recently had surgery on his knee and they answered all of my questions about filing and even followed up to make sure that I had received the claim. Thank you so much! Looking forward to continued service through Embrace!

I submitted 2 claims for my new English Bulldog puppy last week. I just got an email this morning that they were reimbursing me on the 1st claim that has been processed. They are super fast and very kind. I called customer service (was never put on hold), spoke with Tyler and he got me set up with direct deposit in less than a couple minutes. I am 100% HAPPY that we got Embrace!! We will never have another pet without it!

My 5 year old Golden Retriever had a small lump on her chest. Was removed and turned out to be a Sarcoma. Completely removed with clear margins. Insurance claim paid within 2 weeks. Fantastic service, very easy. I'm very happy that I chose Embrace four years ago.

So I had never thought we needed pet insurance per se as our black lab is a former Guide Dogs for the Blind career change dog at just 4 years old. He's fussed over, taken care of and has been the model of health. But being a former coverage attorney and current realtor who always advises people to get insurance 'because you never know,' we signed up for Embrace nonetheless 2 years ago. Premium payments were easy and we kind of forgot about it as it was on auto pay. Well 'you never know' is really maxim more than a thought as our pup had an acute case of pretty intense pancreatitis that doubled him over quickly. We rushed him to our nearest emergency hospital for tests, then to our vet and then back to the pet hospital for the 2 overnights he needed (for IV fluids, tests, ultra sound and more tests). After the intense TLC and professional medical care our pup is back and his happy, quizzical and regal self after about a week of scariness. While that was scary the prospect of having to pay all those bills by ourselves (he racked up to about $7000+ worth of care) wasn't as much of a concern as it would have been if we didn't have the peace of mind that we'd be able to count on Embrace. So when they reviewed and processed our claims with reimbursement checks being sent out less than 2 weeks after our vets submitted our claims we were very (and are still) pleased with Embrace. It works and really does provide peace of mind that when push comes to shove that you really do have an insurer ready to back you and your beloved four-legged family member when it counts the most.

I would remommend Embrace to anyone with a new puppy. I had an English Bulldog names Thor and he sadly passed away at 1 years old. The company refunded my reaming balance I had paid for the insurance and they covered $8000 worth of vet bills.