Embrace | Pet Insurance Review

We recently submitted a claim for our dog, Bubba. He was diagnosed with elbow dysplasia. Everyone with spoke with was very considerate,thorough, genuinely compassionate.We are so glad that we purchased a policy.We want to thank everyone for the efficient and caring way that our claim was handled!!!

I have a senior dog, so I was worried there was a lot that would not be covered. She was in overall good health when I bought coverage from Embrace. During the year, she began to exhibit signs of not feeling well, and after blood tests, x-rays, and an ultrasound, it was determined that she had hypothyroidism. All of the tests were covered and so is the thyroid medication! She recently tore off a toenail and the vet visit and meds to treat the injury were all covered without question.I am extremely satisfied with their response rate and the understanding customer service. I highly recommend the investment so that you never hesitate to do what is best for your pet based on cost.

I have had a policy with Embrace for about 3 years.I have rarely used it, due to the good health of my Lab. About a year or so ago, she developed cataracts and became permanently blind, due to other complications. My vet told me that we needed to watch for the onset of glaucoma, which can be extremely painful for dogs. Unfortunately, this happened and I had to take immediate action to stop the pain. It all happened quickly, and I never hesitated to get her the surgery that she needed. The veterinary hospital placed the call to Embrace and handled the necessary billing, vie faxes. I called Embrace when things slowed down, and spoke to a wonderful lady who was both sympathetic and helpful. Embrace's compassion and promptness made a rough period much easier. My claim was handled both professionally and quickly! I have recommended Embrace to two other people, since her surgery. I am a very satisfied customer!

It was great to find Embrace was there when we needed them 6 years after our initial sign-up. Our bulldog has spoiled us with healthy check-ups and no issues, until he needed emergency surgery for swallowing our daughters pacifiers. I received an immediate follow up once I submitted the claim, there were no additional questions - they went straight to reimbursing and explaining our benefits. We recieved excellent customer service and would highly recommend Embrace to any pet owner shopping the market!

I took my dog to the vet almost 5 weeks ago. His medical records were sent to Embrace soon after. It has been 4 weeks since they sent me an email saying they received his medical records and were processing my claim. I have had Pet Plan in the past and experienced much better service and processing time. I would not recommend Embrace.