Embrace | Pet Insurance Review

The underwriter on this claim closed the claim out without asking for an itemized bill so she could pay the correct amount. I contacted her because I knew it should be covered and she said she did not have an itemized bill so she closed the claim without ever co tacking mee. I asked to speak to a superviser and she said she gave my name to the superviser. I have never been contacted. I have a policy with five dogs. I would think someone would take care of this. I am looking for a new insurer.

We have had Embrace coverage on our two dogs for 4+ years now; the dogs are young and healthy but do get into trouble now and then. Embrace covers all they say they will, plus has prompt claim resolution and excellent customer service.

My one year old kitty, Malee has had a few minor issues since rescuing, the last was hot spots, probably from seasonal allergies when going outdoors for her daily supervised time. Embrace was quick to evaluate and pay the 80% to my account within a week. The last visit was to a holistic Veterinarian, which I like to use as much as possible, avoiding prescription drugs and using natural treatment. I love that Embrace covers this without any limits, just like conventional coverage, which I also use when necessary. I am so glad that I chose Embrace for my beloved fur baby !

I have filed three separate claims within the last two months. My experience could not have been better.

Embrace is the 2nd insurance company Ive purchased & am exceptionally pleased with every aspect of this company! My 5 month old irish wolfhound "Dexter" was diagnosed at 9 weeks old with a staph infection. It spared no area of his body. He was itchy & swollen everywhere! I have been taking him to the vet every 2 weeks for more antibiotics (due to his rapid weight gain) & as long as I remember to fill out & fax the claim form everything is covered. I have never even received a phone call from anyone, regarding these claims. After I met my deductible, they have covered everything & I do mean everything including probiotics & anti-itch medicine. We've been so impressed that we even bought a policy for our 6 year old rescue chihauhau!!! He's even had an accident claim when he fell down the stairs in our living room. Irish wolfhound puppies are very clumsy!