5
out of 5
POSTED: | BY: Melinda
Embrace really does what they say they'll do
It's true. No hassles about the price you paid for a service. They reimburse me 90% of what I pay -- not the standard "negotiated reasonable" I use a vet who is very inexpensive, so I am sure Embrace appreciates that, but it's nice to know that Embrace does what they say. If I have to go to an expensive ER they have paid the same 90% rate in the past. They are always prompt processing claims and are great on the phone to explain the claims themselves. I've been with them 3 years now and would never change!! They are great! In fact, my vet now has a stack of Embrace brochures -- I think they are sold too.