Embrace | Pet Insurance Review

If it weren't for Embrace, my two boys wouldn't be alive today. My French Bulldog experienced an incident of IVDD in September requiring emergency surgery at Tufts costing over $5,000. Embrace covered 80% of it AND his hydrotherapy sessiosions. Then in January my new Bullmastiff puppy had to have surgery for Entropion and Distichia for just over $2,000. Embrace covered 80% of it. Then in March my Bullmastiff decided it was a good idea to raid our hamper and eat two socks. WHOLE. He needed emergency surgery for a blockage at our local 24 hour emergency vet. Embrace covered 80% of it. I LOVE EMBRACE. I am forever an embracer and I tell everyone about them. It is the best peace of mind knowing I can treat and care for my animals regardless of cost because they are "embraced". Their policies are very straightforward and if I ever have any questions their customer service has always been extremely helpful. Thank you Embrace for being such a wonderful company.

We never expected to use the insurance, but in the first year, had three claims related to our Boston's mast cell and mammary tumors. The Embrace claims form was simple and they only required the vet/doctor documentation. Within a few days we had a clear explanation of benefits, all coverage elements were explained and within the policy deductible/co-pays, and the reimbursement via electronic debit was extremely fast. To have three claims addressed in less than two weeks is outstanding. Great job; such a relief after the surgery and vet follow ups.

Very easy claim submission and great fast customer service. I'm very happy.

I have had nothing but trouble with trying to get my pets covered. I have personally sent in medical history, vet has sent in medical history and we are continually told they do not have it. I have so far gotten 2 of my 3 dogs covered with repeated calls and complaining. My third dog is still in review phase because they claim they do not have medical records. I spoke to the Vet, they gave me a copy of the fax transmission sheet and they ladies name they dealt with. Absolutely ridiculous that this process takes months. It's really not worth the headache of having this insurance.

I purchased insurance for my puppy, Murphy, when I first got him. I never anticipated any issues with him because he was such a healthy guy. Then, one night I noticed that he was not feeling well and rushed him off to the emergency vets where I was told he had bloat and needed emergency surgery. Murphy did have the surgery and is now doing fine. The total bill was over $5000, most of which was covered by embrace. They were wonderful to deal with both at the time of the surgery and after. In the future, I will always use embrace to insure my pets. Peace of mind is a wonderful thing!