Embrace | Pet Insurance Review

Every interaction I've had with Embrace customer service reps has been extremely pleasant, helpful and involved zero fuss. My first serious reliance on this insurance did take a bit of time to process, but with a follow up call it was taken care of right away. I received a check for the correct amount (less deductible and my percentage obligation) very shortly afterwards. With 4 aging fur kids, it provides extraordinary peace of mind to know I have Embrace insurance for whatever may arise. Wish I'd had it all along. To those considering ... do it. You'll be glad you did.

At Embrace I can always talk to a knowledgeable polite staff member with little wait time. The company rewards you for years of no claims and when we did have a claim, it was paid promptly with no surprises. This policy gives me peace of mind as my pup ages.

I am so thankful that we have Embrace for out Gracie (The Super Doodle) Due to her being such a ball playing girl, she miss stepped and torn/broke her right wrist beyond fixing without major surgery to fuse her wrist. With pins, plates, rods, bone grafting and many visits to the Vet and multiple x-rays our girl is healing and will remain Super!! Honestly, with out the insurance, Gracie may have been put down because of the cost to help her. Embrace stayed in contact with me and never gave me any problems and always acted quickly to settle claims. They made me feel that getting Gracie back on all fours was important to them. I am grateful for all the help Embrace has offered us.

I was disappointed to see that you are only insures dollar for dollar with the amount you pay with well visits. It seems as though they take out andeductable as well so you could not use all your funds. It appears everything is well visit where there should be other categories, training should be different along with anal squeezing and other things. I found hardly anything falls under the major policy.Filing the claim was great once I found out my cell phone paper work didn't go through. The people whoo do the claims were friendly.

When I initially switched to this company they kept messing up my claims and did not know what a credit from the VET was. Once they worked that out there have not been any issues. My dog has a lot of health issues and I am very thankful that I have EMBRACE Pet Insurance because I never have to hesitate to take Chancey to the VETs for fear of how much it will cost.