5
out of 5
POSTED: | BY: Robert
Transparent, honest and no baloney
Came around to Embrace when my dog was already a senior, and wish I'd found them sooner. Now in second year of policy on my 11-year-old lab, and after several transactions I can definitively say they are an excellent company. I like that I had a list in hand of excluded pre-existing conditions when we started, and I like that they've kept their word about coverage without some of the shenanigans other companies have trotted out. Thought their annual premium increase was reasonable, and they are always fast to respond to questions. Best of all, I don't get e-mails about how they're delaying a claim pending additional paperwork. More pet insurance companies should follow their lead.