Embrace | Pet Insurance Review

I was conscientious about submitting alll documentation requested (including the medical history form--to avoid issues with "pre-existing" conditions). When I submitted several claims, I was told that Embrace had *just* done a medical history review (my policy officially started in the beginning of December--the review was just completed at the end of March) and I was told that ALL of the claims I submitted would be denied--as would any "skin-related conditions" because they were deemed "pre-existing. I was given incorrect information at each step of this process. Waste of time and money.

Stella had to have emergency surgery, It was very unexpected and costly. I appreciate Embrace to tending to all of the needs of a family in crisis. Every thing was in such a timely manner and with great consideration and empathy. I am grateful for Embrace being there for us.

I have received great customer service with Embrace. Whenever I have a question they respond quickly and are very helpful. They have even contacted me to make sure I received my payment timely. I continue to be very satisfied and so glad I chose Embrace for my pets insurance.

All claims -- illness and wellness -- were handled fairly and quickly. An excellent experience from start to finish of the process. Thank you!

When we got the diagnosis that our dog needed an TPLO surgery we didn't have to worry because of Embrace. I have had Embrace for 2 years now for several of my dogs and they are very professional to deal with. We always receive our payment within the time frame they give you.If we didn't have Embrace we wouldn't be able to afford the high costs of what the vets costs today. We have multiple dogs and which having Embrace takes our worries away every time something happens or even going to the vet for a annual checkup. Well worth the money and will keep your mind at ease if an emergency ever occurs with a pet.