Embrace | Pet Insurance Review

It is not very surprising that after you have sign in with them and make your first claim, they deny your prescription because you are not cover by it. What is good a Policy if your bring your pet to your Vet and prescriptions are not included????

I want to thank Xena and Darcy with their help on my cat Puck's policy. We rescued/adopted Puck from family and he had issues. Due to my ignorance to e-mails I almost lost his coverage. I do believe this company does care about the pets AND the owners of their pets. I cann't say enough how happy I am with their service and feel that Puck will have a long happy life!!! Thank you Darcy and Xena. You truely made my day!!!

I have had Embrace for a few years now, they have covered some major procedures and accidents with my two trouble finding Dachshunds. When I first started with Embrace they seemed a lot more concerned with the time in which you were reimbursed your claim money, and it seems to take longer than it used to, especially when the claim is of a significant amount. Although they are still exceptionally quicker than companies I have used for past pets, which is always appreciated. I will say, out of all the companies I deal with Embrace hands down has the best, most responsive (and tolerant of my persistant calls and emails) customer service staff- hands down. They are always pleasant, know their job well, and never leave me feeling like I have more questions than when I first contacted them. I recommend them to friends and family constantly who have pets, I just hope their quick pace stays/steadies so my recommendations are not foiled! Way to go Embrace.

I've had Embrace insurance for more than two years and I'm happy to report that the company has provided professional, fast, and reliable responses to every single claim I have submitted. They have honored their policies in a timely manner and are always easily reached to answer any questions - both on the accidental illness and wellness policies. I have been truly impressed with the coverage and the service. I tell ALL MY DOG OWNER FRIENDS about Embrace and any strangers who might ask as well. Let's spread the word. Carmen

My dog had an ACL tear. The cost of the bill was 90% covered, just like they promised. Easy to submit claims, quick reimbursement. Awesome company.