Embrace | Pet Insurance Review

We purchased Embrace 4-5 years ago when both our dogs - Beagle and Plott hound - were first rescued at 1 and 2 yrs of age and never needed it - until 2017! One dog was tested over several months and finally diagnosed with Cushings and the other suffered a massive herniated disc rupture resulting in surgery in December. Both of these claims are ongoing and Embrace has paid all of them in a timely manner, has always been courteous and helpful over the phone when I've called and made this entire experience less stressful by paying claims for the coverage we have been carrying. We are retired and on a modest fixed income so I believe that the monthly premium for insurance on your pets is well worth it when something like this happens.

I am 100% satisfied with the care and concern that embrace has shown to me and my buddy styx. Your claim settlements have been fair. Embrace has not tried to cheap out any claims we submit - they very fairly evaluate them and act on them accordingly. Your folks are easy to deal with, are very friendly yet extremely professional. A couple of years ago when I was shopping pet insurance companies - many folks suggest I go with embrace - they said you were fair. Thank you embrace - styx and I are very glad we teamed up with embrace. Sincerely

Our young dog ate sugar-free gum and nearly died, she stayed at the veterinary hospital for 4 days and nights, requiring intensive care. Embrace Pet Insurance reimbursed us most of the bill in a very timely manner. We feel blessed to have chosen this company as our insurer.

I just started using embrace for my 2 dogs. I am impressed by their easy website, ease of submitting claims and great customer service on the phone. However, the fact that they are refusing to pay for a vet visit because of some symptoms my dog was exhibiting and saying it was a pre-existing condition, when diarrhea is a symptom of many conditions, irks me.

They have covered all my expenses as they said they would. Never gave me a problem with any of the bills. Payment was quickly issued. Glad I have them in my corner.