Embrace | Pet Insurance Review

My husband and I have insured our 2 dogs with Embrace for 5 years. Their customer service is above and beyond awesome. We needed to use the insurance the first year for our younger dog who came from Cleveland with heart worm. Embrace didn't hesitate to pay the bills. (we have the $500 deductible 80% payment) Recently, our older dog (14+years) developed heart issues (too much protein in the non-grain foods!!! Choose grain foods unless your dog has allergies! Latest warning from dog health websites.) For 5 months, he needed heart, lung or abdominal draining. Again Embrace was spectacular in helping us with bill payments. Yes, you pay as you go along, but when you need it, the insurance is there. We just added the puppy (3.5 months) on our policy. I can only say they are awesome!

has been a big help. very easy to file claims. get updates along the way.

I have only submitted two small claims on one of my pets but neither one of those were high enough to exceed my $500 deductible. I did have to follow up with customer service several times on the first one to get it to apply towards my deductible but it finally did. They kept saying there was a computer glitch problem. The second one applied towards my deductible right away. My policy renews next month, so we'll see what happens this next year if I have a claim that would exceed my deductible. The rates seem High when you don't have any medical problems over the year to claim but when major things happen such a surgeries are cancer, then the rates don't seem unreasonable at all.

We have been an Embrace customer since our 6 year old joined our family. They have fabulous customer service and reply promptly to claims. I love having Embrace on our side. Fabulous!!!

Easy to obtain forms for the vet. Embrace is clear in what is covered. They offer coverage on non-sick visits. Refunds are prompt. Pricing is competitive. ??