Animal Emergency Clinic of Durham Region

4.4 (834)
1910 Dundas St E b101, Whitby, ON L1N 2L6, Canada

Hours:

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Sunday: Open 24 hours

How to Save Money at Animal Emergency Clinic of Durham Region

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2025
Rating Provider Total Review
4.9 Fetch Canada 166
4.9 Furkin 348
4.1 Pets Plus Us 863
4.3 PHI Direct 31
4.8 Spot Canada 149
4.8 Trupanion Canada 25,888
1.0 Desjardins 1
5.0 OVMA 1
3.3 Peppermint 3
2.5 Petsecure 226
0.0 Sonnet 0

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

Get Quotes & Compare

Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Melanie Donelle

After our pup was having trouble breathing, we brought him to this hospital right away. From the moment we walked in, we were treated with such kindness. Little did we know, he was suffering from heart failure and we had to say goodbye. It was the most caring environment, the staff showed great sympathy. I can’t say one bad thing about our experience. Thank you from the bottom of our hearts

posted: 11/24/2024

Jason Govereau

My family and I would like to extend our deepest gratitude to the staff at the facility. Last evening it was time to say goodbye to our loyal boy Rufus after 13 years. The team at the clinic were very thorough in explaining our options and providing recommendations all while being comforting, compassionate and showed great empathy while assisting us through the process. This was one of the most difficult nights of my life but we did feel somewhat at ease because of the staff on hand.

posted: 07/20/2024

Ashleigh McCardle

So thankful for the staff at AEC Durham Region!! They helped provide fast and effective life saving care for our sweet girl, Harriet. Both her and her brother, Humphrey, have epilepsy which we have been able to manage fairly well with medication. However the odd seizure slips through, and in the case of Harriet they can go from normal to deadly in minutes. After her rescue/intervention medication didn’t work, we rushed her to AEC Durham where we were met with very kind and knowledgeable staff who were able to help us immediately. Everyone was so kind, especially in a high stress situation like what we were experiencing. We were very surprised and comforted to learn that one of the vets that our dogs have seen at their usual clinic actually works at the Emerg, and recognized Harriet when she was brought in. We were well informed during the consult with the vet and were given options in terms of treatment and further steps. Everyone was so helpful. Thank you thank you thank you!!!

posted: 12/01/2024

Robert Burnet

My cat Cleo wasn't eating and was in extreme pain, and their x rays saw possible mineralization and stones in her biliary tract, but they wanted to do an ultrasound to be sure of it. However, their ultrasound would take some time to get processed so they called around and referred me to a hospital that could get it done as soon as possible. They even decided not to charge me for my second visit the next day after I took Cleo home to see if she would be better after a day on her own and she didn't. It's clear they care about their patients a lot. Cleo is a lot better now and back to her normal self. The staff were very friendly and caring as well.

posted: 09/16/2024

Jana Abi Rafeh

We took our dog Sparks at midnight last week and the AEC was so compassionate, caring and informative. Sparks stayed two nights and they encouraged us to call anytime. I felt so at ease leaving him because I knew he had the very best of care. The vets, vet techs and staff are so amazing. Sparks is still recovering but is back to his silly self all thanks to everyone at the AEC. We really appreciate all that you guys do 🐶

posted: 08/30/2024