Barton Grays Animal Hospital

The vet, vet tech, and receptionists are rude, negligent, gaslighters. I will not be returning to this office, I have never felt so unwelcome, and disrespected. They don't care about your time, or your pet. We just brought our cat in for his surgery this morning and they claimed we never made the appointment, they claimed they had never seen me or my cat before, and that they didn’t have a file for him. I had been there on October 9th for a check up appointment, which is when we discussed the dental cleaning. The second we walked into the vet all three were standing at the front and immediately started being incredibly rude, raising their voices and saying “you can’t just show up with your cat and expect an appointment” as if I would randomly show up at 9am and say I have an appointment for dental surgery without actually having an appointment, they were confidently acting like we were at fault and getting angry at us. So we told them what date we originally came in, when we called to make the appointment, what was all discussed. And they all of a sudden remembered us, but they had never made a digital file for us, they only had a paper file that they had misplaced. Then they acted like we were crazy for thinking that they could transfer the bloodwork from our previous vet, even though they said in the original appointment that they could do that for us, and then again said they would get the bloodwork from our previous vet when I booked the appointment over the phone. So today once they remembered everything they said they have to do his bloodwork and then reschedule the surgery. The vet then started trying to strike a deal with my partner over the price of the bloodwork, saying he wouldn't charge us for a checkup, he'd only charge for bloodwork. None of them took any time to apologize to us for the mix up, or miscommunication. It was a waste of time, and money.

posted: 11/05/2024

You know why his price is cheap? Because he isn’t good and can’t be trusted. I took my two dogs there years ago when I would ask questions which we pay for when we pay vet fee he said “ I ask too many questions” come to find out when I check the other reviews he is rude and says the same thing to other people. So he tells us to google information so why is he a vet? Shouldn’t a vet have knowledge to tell you stuff ? Why tell us use Google then take our money? Don’t leave the room and make sure you watch him do the vaccines. I would never recommend this place or East Animal Hospital to anyone they both are disgusting business practices.

posted: 10/08/2024

I have a 126 pound lab/pitbull. Very hard to control but was able to have him looked after quickly. The doctor was very good with him while my dog would not stay still and tried to hump the doctor the whole time. Have gotten 4 cats neutered there and 5 to go. Even working 65 hrs a week the clinic makes time to see my pets. Thanks Gray's I will be back next week.

posted: 11/06/2021

I highly recomend Barton Grace Animal Hospital . Dr Virdi took care of our 2 cats and now he is taking care of our 2 dogs. Both dog spaying procedure were done extremly well. Dogs recovered fast and without complications. Any isses we had with our pets Dr Virdi was spot on with solution. I do have a trust in his competence in caring for animals. Pricess are very resonable and I never had a feeling beeing overchared or never felt that something is prescribed if wasn't absolutely nessessary. Reception staff is very friendly and our dogs don't mind coming to the office knowing that there will be some treats and love from the staff.

posted: 12/14/2022

Just okay. I didn’t feel the warm vibe I was hoping from a vet. I got my dog neutered here but I think I will keep looking for a different vet for my dog

posted: 09/24/2024