Tower Hill-Bathurst Animal Hospital

Went to the clinic after my small dog ate half a plate of meat made with onions and garlic. They were able to take us in right away, was upfront about the cost before doing anything, and then quickly gave my dog the emetic meds. Was in and out in about 30 min. Thank you to the Dr and staff for making it fast and easy!

posted: 06/28/2024

Peter is honestly the worst vet I could probably dream of to take care of my cat in any scenario. I would call him a disgrace to the veterinary community for holding the titles he does and running his practice the way that he does. I only came to him out of convenience as I live nearby. I took in an 8-week old kitten in December and I knew that many consecutive appointments would be needed for her vaccinations. Every single time I went to him, I became a little more uneasy with how he treated me and questioned my intellect as well as how he handled my cat from the beginning to the end of an appointment. It's clear that he doesn't know anything about a cat's body language and how to make them comfortable for any procedure. Every single time that he handles my cat he does nothing to make her comfortable, just goes in for whatever the procedure may be (flea medication, vaccinations, even routine examinations) and holds her so harshly... I have honestly found his demeanour to be so threatening that I don't feel comfortable even trying to advocate for better treatment of my cat in the room. It's my mistake for not taking these experiences and moving her appointments to a different vet earlier. Even something as simple as holding her "by her scruff" is so hard to deal with because vets like him scoff at the idea of gentle handling alternatives like blanket rolling, football holds, four-point holds, and more. All scruffing does is exacerbate her negative reactions and create more fear for the vet than she already has. A cat's mother only holds them by their scruff when they're really young, and it's not an ethical way to restrain a cat when they're older than 10-12 weeks or so at a practice. I've done my own research on timing of spay surgeries and when I asked him about when he typically performs them, he raised his voice at me and said "I do it at 6 months I don't care what research you've seen and I know some shelters spay cats as soon as possible but I don't do that and if you have a different opinion I'm sorry but I don't do that" ... this was said to me without me ever bringing up any research that I've done, just asking about his opinion on timing without any other context and he responded so defensively. I'm writing this review for multiple reasons, but I've honestly hit my limit on how he treats my cat, myself, and his own staff. He regularly raises his voice at his staff who all seem to be the sweetest people I've met and they handle my cat Layla much gentler than he does. I feel really bad for his staff, especially the younger folks employed there. Peter asks me questions about my cat's diet and immediately jumps from my cat vomiting bile one time to suggesting a hydrolyzed protein diet. No tests, no suggestions, no comments on looking out for any other changes in her behaviour or stool—just "buy this corn-&-wheat loaded dry kibble for an obligate carnivore". Pathetic. I understand that trimming the nails of a cat who has become reactive at the vet is very difficult, but there is no reason for me to come home and see that an entire claw of hers is covered in blood from cutting so deeply into her quick. How dare you rush trimming her nails so you can move on to the next thing SO quickly that you injure her like this? It is so much worse that he or his vet assistant did this and not a SINGLE person mentioned this to me before I left the clinic. I came home to take her bandages off from her blood test and saw just how deeply he cut into her claw then. Completely ridiculous and unacceptable for a vet that has supposedly been practicing for decades. I asked for an estimate for her spay surgery and honestly got thrown the most offensive number I could have seen on the page for it. Friends with female cats that have gotten them spayed has been between $300-$700 at private practices (not Ontario Humane Society affiliated), so to see $934 was abysmal. If you love your pets, you would never take them here. I urge you to do your own research and choose a better veterinarian wisely.

posted: 05/09/2024

Dr P is the best vet I have ever been to in over 10 years. He has reasonable prices and I always trust his judgement. Has always been there in an emergency and is best with my sensitive dog and agro cat. Thanks for everything!

posted: 11/29/2023

I’m incredibly grateful to Dr. Piotrowski for their kindness and dedication. They showed genuine care for my cat and were so thorough in following up to ensure everything was going well after the treatment. It’s clear they truly love what they do and go above and beyond for their patients. Thank you for being such an amazing and compassionate veterinarian!

posted: 12/13/2024

I came in with my dog to do a simple check up. However, the vet proceeded to do a x ray check up ~$500 after we had a brief interaction due to my dog throwing up once/twice. The vet at the time made it very clear to us that my dog is dying or something. After the x ray, it was clear that the dog is just gassy. The vet then proceeded to justify the x ray by stating the dog should go through a whole series of test and blood test ~$900. Which I rejected as the purpose of the visit is just a simple check up. The dog is fine and very active prior to the x ray and after the x ray.

posted: 08/27/2023