Citigate Animal Hospital

4.1 (187 reviews)
4285 Strandherd Dr #8, Ottawa, ON K2J 6E8, Canada

Hours

Monday 9:00 AM – 6:00 PM Tuesday 9:00 AM – 6:00 PM Wednesday 9:00 AM – 6:00 PM Thursday 9:00 AM – 6:00 PM Friday 9:00 AM – 6:00 PM Saturday Closed Sunday Closed

How to Save on Veterinary Costs at Citigate Animal Hospital

Preventive care

Routine wellness exams can help identify health issues early, often before they become more serious or expensive to treat. Regular checkups are one of the most effective ways to manage long term veterinary costs.

Compare prescription pricing

Some pet medications prescribed at veterinary clinics may also be available through local or online pharmacies. It can be helpful to compare pricing when appropriate to reduce ongoing medication costs.

Consider pet insurance

Pet insurance may help cover a portion of eligible veterinary expenses depending on the plan, including accidents, illnesses, and in some cases preventive care. Coverage details, reimbursement levels, and deductibles vary by provider.

Why Pet Insurance Information Appears on This Page

Looking for information about Citigate Animal Hospital? This page also includes pet insurance resources to help pet parents understand how to prepare for unexpected veterinary expenses.

Veterinary care costs can vary widely depending on the type of visit, treatment, or emergency. Many pet parents explore pet insurance before they need it so they are better prepared when unexpected situations arise.

How to Choose a Pet Insurance Provider

Pet Insurance Review helps pet parents compare insurance providers using verified customer reviews and real-world experiences. Our tools make it easier to evaluate providers based on claims experience, service quality, and overall satisfaction.

We have collected more than 220,000 reviews from pet parents, creating one of the largest independent databases of pet insurance feedback available.

How rankings are determined

Unexpected veterinary expenses can happen at any clinic. The providers below are ranked using verified reviews submitted by real pet parents through Pet Insurance Review. Results reflect overall satisfaction, claims experience, and value based on real world feedback. Rankings are updated regularly as new reviews are submitted.

Top Pet Insurance Providers of 2026
Rating Provider Total Review
1.0 Desjardins 1
4.1 Fetch Canada 1,551
4.9 Furkin 351
5.0 OVMA 1
3.3 Peppermint 3
4.0 Pets Plus Us 884
2.5 Petsecure 226
4.1 PHI Direct 33
4.2 Sonnet 5,628
4.7 Spot Canada 277
4.8 Trupanion Canada 27,190

Compare Pet Insurance Plans

You can compare coverage options from multiple providers to find a plan that fits your budget and your pet’s healthcare needs.


Getting to Know Your Veterinarian

Choosing a veterinarian is an important decision for pet parents. A strong vet relationship is built on trust, communication, and understanding your pet’s individual needs.

Experience

Ask whether the clinic has experience treating your specific type of pet, since care can vary between dogs, cats, and pocket pets.

Emergency Care Procedures

It’s helpful to understand how the clinic handles after-hours emergencies, including whether they provide emergency services or refer to nearby emergency hospitals.

Communication Preferences

Ask how the clinic communicates with pet parents, including updates, test results, and follow up questions.

Breed Specific Health Considerations

Some breeds may be more prone to certain health conditions. Early awareness can help with prevention and early treatment.

Facility Tour

If available, touring the clinic can help you and your pet feel more comfortable before the first visit.


Final Note

Pet care decisions often involve both medical and financial considerations. Having access to trusted veterinary information alongside pet insurance comparisons can help pet parents feel more confident when planning for their pet’s health and wellbeing.

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Reviews from Google

4.1

187 reviews

They're nice enough, but they're not very good vets.. and the cash grab of constantly requesting a poop sample (that you never get the results after paying for such) is super pathetic. Even more pathetic than arguing with ex-patients in the reviews here. 2 dead cats and a sick dog later, and I have a bunch of medications that aren't doing anything, (they didn't even help his allergies & he's still scratching) have spent thousands of dollars, and my dog is still getting worse. I've given them so many chances, but I'm not going to watch another pet die because they just want to shove useless medications at me. They said my dog has kidney failure, didn't even check for an infection, and then gave us food supplements that literally did nothing. (Pretending he didn't get worse because of them, after talling me he got much worse, is one of the most idiotic things I've ever heard.) Their friendliness doesn't make up for their incompetence, bad client management, total lack of care of medications/vet foods they've prescribed, or repeatedly sending costly & totally pointless text messages. I've met homeless drug addicts who could manage a business better than this.

Aug 4, 2024

i started going here because they had the cheapest vaccinations and we had been lied to about our recent adoption having all her shots (we needed to start over). the hours are extremely limited, making it very inconvenient to get to the vets at all. more than once we would show up to pick up our pet's medication during business hours and no one was there. lights off, store closed. we called and they had the nerve to answer the phone and say they were open just not at the store....huh??? they knew we had to travel far for our pet's medication, and this problem still persisted. just update your hours and this wouldn't happen. it won't be my problem anymore as we'll never go back 👋

Jun 5, 2024

If I could give 0 stars I would. This place cares more about the money then your pet and I can guarantee that if you bring your pet here, be prepared to spend a minimum of 500.00. They barely looked at my dog and were able to prescribe all this medication which hasn't even worked. Brought my dog back today for 10 seconds and they think they have a cure but it would be at an additional cost. I call and leave voice-mails for no one to return my calls and when I am there the vet provides minimal information before he passes you to his reception team. DO NOOOOT COME HERE! I will be Taking my files elsewhere

Jan 11, 2024

Unfortunately I have to revise my review after being a client for years. Over the past several visits bringing my dog to the clinic we have not had a single diagnosis, but each time regardless of symptoms the treatment plan has been to draw blood ($100), run labs ($200) and then prescribe a $3 per pill antihistamine "Nadryl" aka diphenhydramine...which is chemically identical to Benadryl. Despite this Dr. Kamat insists we cannot give our dog Benadryl although it is universally considered safe and approved for dogs. It is a shame as Dr. Kamat seems like a nice enough person and is great with our dog, but consistently being price-gouged is a step too far. We have transferred our dog to another vet clinic and can no longer recommend this business to others.

Nov 13, 2024

We previously made a review and after speaking with the clinic realized miscommunication occurred. We would like to apologize and remove our old review. They do provide explanations for vaccines before proceeding. Like mentioned before, the staff are really nice and great environment. We were just concerned with no treatment plans, but they were provided before hand. Miscommunication happened on our part. Recommend this veterinary clinic. Thank you for helping us out.

Aug 21, 2023