Yonge Sheppard Animal Hospital

I’ve been talking all my pets to this clinic. I always had amazing experiences ! Dr Claire Beauchamp , Dr Chui and all the staff, technicians and Jordan are so caring. They go above and beyond to help my pets. I’ve nothing but good this to say about Yonge Sheppard Animal Hospital. Thank you for taking care of Sunny, Figaro, Luke , Chico in the past and now my little Pepè Le Pew.

posted: 11/10/2024

I called the clinic to find out the price of both vaccinations and spay/neuter. A lady named Halley answered and told me that vaccines are $198 and spay/neuter without the blood test $30 to which in my head I said I misunderstood because English is not my first language and asked her again $30? Three, zero ? And she said yes $30 and I said wow it is very cheap, that is in total it would be around $250 yes? in that she said well if they are our clients sometimes even free (in my head I said they will have free spay/neuter days and they only charge you medicine, that is what happens in my country in some areas) I was very interested, I told him if they could do the two procedures the same day and she said yes, it depends on the doctor how he looks the pet (it was strange because in another vet they had told me that it was a week apart). I called again to ask if it was the same day at last (I had been scheduled for January 2nd) because the next day, December 20th, I could give him the vaccines where I gave them the first time and have them ready for the surgery. Magically an appointment was vacated on Monday 23rd. I decided to wait because she answered me aaa but if so it's time to do blood test and exam to see the doctor before, like two more appointments before the surgery (I needed the surgery fast because I am moving out and I want to take my cat already operated). Today I go to the appointment , they give him his vaccinations and tell me the price for the spaying or neutering. When they gave me the sheet with the prices, they were around 500 without the blood test. When I paid for the vaccines, I asked the lady why they told me something different over the phone, that I had spoken to Halley and she told me $30. I told her it is very weird , isn't it? And she said oh yes, it must have been a misunderstanding. IT WASN'T, I KNOW WHAT I TALKED ABOUT AND ASKED MANY TIMES TO BE CLEAR BECAUSE FOR ME THE PRICE WAS WIERD. My cat needs more procedures than a vaccination but they already lost a client that was going to be for many more years, if your word is not worth and they only excuse that it was a misunderstanding, how we know that it is a serious hospital.

posted: 12/23/2024

Our Ollie had to have his eye removed. Vet Claire was fantastic in accommodating our urgent needs. She personally spoke with me and went through everything before and after. I could tell she had a genuine love for helping animals and cared just as much about the worried parents feelings. Our vet tech Olivia went above and beyond our expectations before during and after surgery. Her knowledge and caring nature was a breathe of freah air in such a sressful event. I hear the whole team fell in love with our Ollie and we could tell with photo updates he was being loved and spoiled in our absence. Overall the best experience we have had with a veterinary team and would highly recommend them to everyone.

posted: 12/02/2024

Took my kitten here for an emergency after having positive experiences here with my first cat. They were able to get me an appointment fast, and the staff were so sweet to us in a scary situation. They also explained everything very clearly and were upfront with prices. Thank you to everyone here for helping Remy

posted: 09/16/2024

The whole team - including vets, nurses and front desk staff, are incredibly professional, knowledgeable, kind and helpful. We would highly recommend Yonge Sheppard Animal Hospital to all pet parents looking for excellent care for their animals.

posted: 10/19/2024