Ajax West Veterinary Clinic (& Mobile Euthanasia service)

My partner and I just got our first dog, a 11 week dachshund. We had to get his last set of shots and we were recommended to this practice by our breeder. Particularly mentioning that they had very reasonable pricing, which they definitely did.

posted: 12/24/2024

Took my recently adopted dog (4 year old toy poodle) here to get her teeth cleaned and spayed. Prices here were fair and quick to book in an appointment. However, during recovery, my dog's stitches came loose and her wound opened up. We followed the vet's instructions, never took off the cone, and always had someone supervise the dog. We took her to the animal emergency hospital who took a look and said the stitching job was done very poorly and advised us to take our dog back to the clinic who performed the surgery. The clinic refused to acknowledge the poor stitching work and made us pay for the surgery again. They tried to pin the blame on us. My partner helped with taking care of the dog (his own dog has undergone many surgeries at other vets), and said this has never happened to his dog before. I will not be returning here.

posted: 12/27/2024

I have mixed feelings about Ajax West Veterinary Clinic. On one hand, they are excellent for routine care such as vaccinations, nail clipping, and ear cleaning. However, I have had two distressing experiences with them when it came to real emergencies. The first incident involved my dog, who had IVDD. Unfortunately, it happened on a Sunday, and the severity of the issue was downplayed. We had to rush to another emergency clinic where he underwent surgery and thankfully survived. Two and a half years later, after leaving a normal life, my dog had a urinary blockage. Again, we had to take him to another emergency clinic because Ajax West Veterinary Clinic did not have X-ray facilities or the capacity to handle the situation. Tragically, we had to put my dog down, even though it wasn’t a complicated surgery. It’s disheartening that many animal hospitals prioritize payment over care. In Southern Ontario, emergency surgeries often cost between $9,000 and $11,000, forcing pet owners to make incredibly painful decisions. R.I.P. my beloved Chatito.

posted: 12/21/2024

I am so thankful for the services of this vet. They came to our house to help our cat pass on Christmas day so he would not have to suffer through the holidays. They explained everything and were very caring throughout the process.

posted: 12/30/2024

I took my cat there today and I was very late the doctor and her team still treated my cat and I was even short $10 and she waved it. I'm so blessed to have found such an amazing team with a heart of gold 💛

posted: 10/23/2024