Westshore Pet Clinic

I worked with Martin for a number of years as a receptionist and veterinary assistant. To see this family grow to owning a successful practice has been wonderful. Martin and his team have always provided honest and up front care for my pets. Their ongoing dedication to good medicine over any interest in profit is what keeps me coming back. I refer all my friends as I know from working in the industry how hard it is to find comprehensive care for your pets that is genuinely interested in their care first and money second. I won’t take my pets anywhere else as long as Martin and his team at Westshore Pet Clinic will have us.

posted: 11/08/2024

I just wanted to say how thankful I am for Dr. Klein and the reception team. My nervous dog absolutely loves coming to see you all because of how gentle and kind you are. Dr. Klein always takes the time to explain everything and never makes us feel rushed. Very lucky to be with this clinic!

posted: 09/19/2024

We took our kitten here for her first check up and vaccination. We had a great experience from the very kind help on the phone and at the door from Callie, as well as the care Bibble received. Dr. Klein took the time to answer all of our questions and made sure we were happy and she was. He was very kind and patient with our kitten as well as my partner and I. Bibble had a great first visit to the vet! I’d like to update over a year later they are still kind and attentive to her as if we were brand new patients going so far as to remember she prefers to have a blanket on her to feel like she has a safe hiding spot. They are patient with her and never try to push us. They remember her and treat us and her so well every visit. 2 year+ update: I was surprised to see reviews on here stating Dr. Klein is not attentive and is prone to upselling we brought up a potentially silly concern as we have since adopted another cat she has eye boogies a LOT. We brought this up and not only did he walk us through what to look for in correlating symptoms but eased our anxieties about this concern. He easily could have sold us on antihistamine but did not instead he actually told us that just cleaning them out was the better move. Could have been an easy up sell but he did not. Could have laughed off our concern but did not. Bibble is TERRIFIED at the vet he is very calm and kind towards her and has offered solutions to help manage her anxiety. They still remembered the blanket for her. When she is in the space they remember her and know how nervous she gets. They were just as kind with the new cat as well we adopted her at two years old and he explained her previous vet papers to us. Went through her “passport” and helped us there. They plugged feliway in and put us in the room with the calming pheromones. He assessed them thoroughly and as new pet owners we have many anxieties he’s never been condescending about them. The receptionist Callie was welcoming as always and made us feel like they knew our animals. This vet has always gone above and beyond to remember our animal and do everything they can to make her visit easier.

posted: 05/21/2024

I can't recommend Westshore Pet Clinic enough! From the moment I walked in with my puppy, Summer, the staff made us feel like family. Dr. Klein's expertise and genuine care are evident in every interaction. He takes the time to thoroughly explain treatment options, ensuring I feel informed and confident in decisions regarding Summer's health. The pricing is reasonable and fair, reflecting their commitment to providing top-notch care accessible to all pet owners. If you're looking for a veterinary clinic where your pet's well-being truly matters, this is the clinic for you!

posted: 05/07/2024

Updated review: Management reached out to apologize in a respectful manner for our previous experience. We appreciate their level of professionalism in this regard. Pros: Clinic is new, clean, and welcoming. Front desk staff was friendly and the welcome sign for new patients is very cute. Ample parking. Con: the owner/veterinarian was condescending and cold. Lacked emotional intelligence for humans and pets alike. During vaccinations our puppy was nervous and squirmed but he kept scoffing and acted impatiently that our 16 week puppy was not cooperating. It only made our puppy more nervous. He did manage to complete the vaccination but the way he handled that situation left a very poor impression on us and we refuse to return.

posted: 06/14/2024