Juan de Fuca Veterinary Clinic

I've been a customer of this clinic for the last 6 years. They bent over backwards to help me take care of this special, incredibly lovely boy, and I am endlessly thankful for that and for all of their hard work and sacrifices. Fly was in the best hands thanks to my choosing to visit the juan de fuca vet clinic. I could always tell how much they truly cared about him and every pet that came into the clinic to visit them. They tried to make each visit as special for him as they could, and I know he enjoyed them so much too. Nothing was more important to me than the health and well being of my best friend. Bringing him to the clinic and taking their advice genuinely improved his health and happiness, and because of that he got to enjoy his time in this world so much more. I honestly can never show enough appreciation for all of the ways they helped him over the years. Thank you JDF vet clinic, from the bottom of my heart.

posted: 08/18/2024

I previously wrote a review about the heart break, guilt and questions I encountered when my pug, Pluto, died within 2 weeks of the discovery of a health issue. Pluto was 6 years old. I'd like to add to this review. Pluto's vet at the Juan da Fuca Veterinary Clinic in Colwood, BC, eased my questioning mind by taking the time to empathetically and clearly outline Pluto's health issue, symptoms, causes, medical options, and he thoroughly answered all my questions. Although sadness remains in my heart as I miss Pluto so much, I know now that there was nothing more anyone, including myself, should have or could have done for Pluto. It was just Pluto's time to go! I wish to thank the clinic's vet and staff for their time, empathy, effort and patience. Thank you and wish you all a healthy and happy New Year! Christine Kapoor

posted: 01/01/2025

After being at this clinic for over 20 yrs I ended up finding a new vet clinic today. Heres why. I came to pick up my puppies tick/flea meds. I broke my ankle so have been unable to get to the groomers to cut my dogs nails. I asked the receptionist if a vet tech could cut Coppers front paw nails. She told me that it would take 3 people to do this and that I would be charged. They also didn't have any staff as it was lunch hour which I totally understood. The receptionist was rude to me, and dismissive. And that's what pissed me off. I value customer service, kindness and this is obviously not what JDF Vet values. I'm happy to have found a new clinic that is family owned called Westshore Pet Clinic. It seems to me that JDF is too busy with too many clients. The last appointment I had felt very rushed and the Dr showed that. I walked out of there with a $250 charge and the issue was not resolved. Shame on you JDF vet. Do better! PS: People always remember how you made them feel. It only takes one time and that's what sticks out in their memory. I left with a very bad taste in my mouth about this clinic.

posted: 05/16/2024

My dog loves going here. Vets are so good with him and the front end team love giving him treats. We have been going for the past 6 years and highly recommend.

posted: 11/12/2024

I’ve been taking my dog and Gary here for 10 years. I’ve always been happy with the service and care. I feel the staff go over and above on a regular basis specifically the vet tech Ashley. She has been amazing caring for my families animals, as if they were her own.

posted: 05/11/2024