Port Coquitlam Animal Hospital

I had the best experience with Dr Greenberg today in my entire life visiting different vets. It was my first time bringing my English Bulldog in to this office and he was so incredibly thorough and informative, we easily spent over half an hour being examined for not only the respiratory issues I brought her for but he also went through all of her additional health problems with me patiently explaining all of the things I needed to know. I can’t say how happy I am to have found him and want to thank you. We will be staying with you and recommending your services to all my friends and family.

posted: 12/20/2024

Love Dr Duckhorns warmth and professionalism! Staff loves animals and communicates well. Prices fair and services you trust with clear instructions and follow up calls.

posted: 12/14/2024

I recognize a lot in the other negative reviews. They don't really seem to care much about your animal. They are always ready to upsell you their products though. I took my dog there for 8 years. During that time we never saw the same vet. It was always someone else. Staff turnover is high. Makes you wonder about the place. How can you build a relationship with your vet if you are seen by a different vet every time? And, as another reviewer mentioned, they don't read your pet's file before the appointment. Throughout my dog's life, I had a couple of blood and urine tests done, because she was drinking and peeing excessively. They have never been able to diagnose her and also didn't seem to want to get to the bottom of it. They happily took my money for the tests but could not be bothered to give me a call with the results. I had to chase them down myself for the results. Another reviewer mentioned that they seem to be eager to take your animal to the back. That's my experience too. One time I heard her yelp in pain. That was the last time I allowed them to take her to the back. Why can blood not be drawn or vaccinations be given with the owner present? The last couple of months that I took my dog there were disappointing to say the least. She was a senior and rapidly deteriorating. I got the feeling that we were just bothering them. The very last time I took my dog there, I carried her inside and she was visibly weak, but the receptionist was too busy yapping with her friends at the counter to pay attention to me, the paying customer. You would think that in an animal hospital, when an animal is brought in, in a very poor state, you would ask what is going on and possibly even get one of the vets. This was a new Indian girl at the reception and she seemed to have zero empathy or affinity with animals. Sadly, all the traumatizing incidents have added up and I won't be getting another pet. If you don't own a pet, you also don't need the services of a veterinarian. Problem solved.

posted: 12/03/2024

Dr. Gaind and Assistant Jennie were wonderful when I brought in my sick cat diagnosed with hyperthyroidism. They were patient discussing the diagnosis and took their time. I didn’t feel rushed and left feeling like my cat Bella got the best possible care. Not to mention extremely reasonable! Special mention to Kerry who took my call for being compassionate and caring. Highly recommend!

posted: 11/23/2024

We couldn’t get our cat treated here. Her life wasn’t very long as she had a terminal illness. However, we came here for her cremation. They were so attentive and kind, showing great understanding as we went through our pain (our own vet had asked, in an incredibly mocking tone, “Oh, did your cat die? Why?” even though they knew about her illness). Anyway, Even after the cremation, they shared in our sorrow. They sent us a card and a letter, which was such a thoughtful and emotional gesture. We cried a lot, but we were also deeply comforted by their empathy. Perhaps our paths will cross again. We thank all the staff.

posted: 11/02/2024