Fetch Canada | Pet Insurance Review

4.9

out of 5

Number of reviews 1,357

Fetch offers the most comprehensive pet insurance Get paid back up to 90% on unexpected vet bills Save $25 or more with quarterly or annual payments $1000 in online vet visits included at no extra cost Protecting 400,000+ dogs and cats (and counting) & rated ‘Excellent’ on Trustpilot Exam fees are included which saves you $50-$250 per sick visit Optional coverage for routine and preventive care. Fetch covers hereditary conditions at no extra cost Fetch covers injury and disease in every adult tooth – not just the canines Use any licensed vet in the U.S. or Canada Fetch covers what other providers charge extra for or don’t cover at all
1

out of 5

POSTED: | BY: Luis

Terrible service / Scamming business practices

I enrolled my female Boston terrier 1 and a half year ago. Decided to spay my dog and when redeeming the invoice they did not honour the coverage posted on their “Wellness Add on”. The posted $520 coverage with a $300 deductible with no waiting period. Their system took my add on as a plan plus the add on. All I did was to click on their own banner for extra coverage on their app. The system glitch generated another application plus the wellness add on. They allegate that because the add on was submitted with the add on recently I did not quality. They are a complete SCAM. Their customer service reps are home based people linked to a hub who just repeat scripts and solve nothing.
1

out of 5

POSTED: | BY: Lenka

13% reduction in coverage without clear/transparent notice

Unfortunately, after having 4 policies with Fetch for several years, we would not recommend this insurer. They hide very significant, material changes to coverage in a lengthy legal documents instead of providing clear information to clients at renewals. As we confirmed with now 3 other clients, it is very likely they that many Fetch clients are unaware that the company effectively lowered their reimbursements by 13% by suddenly stopping to cover the Ontario HST. We only found out the hard way after submitting a claim. If you are an Ontario based client- I hope you’re aware
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5

out of 5

POSTED: | BY: Ucm Ntu

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Josh provided excellent service—clear, helpful, and professional. He made the policy review easy and informative. Thank you, Josh!
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5

out of 5

POSTED: | BY: Patricia Nicholson-Giglio

Second Dog Added

We’ve had pet insurance with Fetch for a couple of years now. We have just gotten a new puppy and Justin was great to go over options with for the new policy.
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5

out of 5

POSTED: | BY: Greg

Great experience

Amanda was amazing to deal with. She helped me choose the best plan for my fur baby and was a delight to talk to!
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Monthly Cost

Plans average $35/month for dogs and $25 /month for cats

Coverage

You choose a reimbursement level of 70%, 80% or 90% after your deductible.

Payout Limits

Annual limit of $5,000, $10,000 or unlimited depending on your chosen plan.

Deductible

$250, $300 and $500

Age Limits

Fetch doesn’t enforce upper age limits, so you can enroll your pet any time after it turns six weeks old.

Some providers limit coverage for older pets to accident-only.

Fetch doesn’t limit coverage by age so that you can get the right care for your buddy, no matter what.

Waiting Period

Fetch’s waiting periods are up to 15 days for accidents and illnesses and six months for orthopedic events.

Exclusions

Fetch won’t cover pre-existing conditions, cosmetic procedures, boarding costs, breeding costs, wellness care items, or accidents and illnesses that occur during waiting periods.

Provider website

Fetch Pet Insurance brings together insurance industry expertise and the animal-loving sensibility of The Dodo.

It’s the only pet insurance recommended by the #1 animal brand in the world, The Dodo

Provider website

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