Riverside Pet Hospital

This place is just amazing. Caring, kind, knowledgeable, compassionate staff and vets. I’ve never felt such positive energy in a vet clinic. Great service and reasonable prices. Victoria, the RVT is a very gifted dog whisperer. It was incredible to watch her with my rescue dog who bonded with her instantly - once that trust was established, procedures and treatments were easy and stress free. No need for muzzles, manhandling or restraints (as was the unfortunate case at our last clinic which traumatized my dog). I’m so grateful I found this wonderful place. I won’t take my dog anywhere else.

We have been bringing our pets to Riverside pet hospital since 2001. We absolutely love the compassion, care and thorough and thoughtful information sharing during every visit for our beloved pets from Dr Korosi and Dr Johnston. This team is phenomenal!! It is clear right from the moment that you step into the office, that this team loves animals and that our pets are in good hands. Victoria has so much passion for animals and my dogs are always so happy to see her, as she really know s exactly how to interact with them. Christine at the reception is always so pleasant and sweet and provides exceptional customer service! Thank you Dr. Korosi and Dr Johnston for always providing us with the best care for our pets and the right information to make the right choices for them!!

My family and I have been clients at this hospital for several decades at this point but we have begun to look elsewhere. While the vet himself is wonderful and you can tell very attentive to animals and their needs and animal behaviour, the past two visits have been a complete shake down that's just plain shameful. The first visit was for my cat, who had a skin abnormality. While she was being checked for this, I was encouraged to update her vaccines. I was TOLD the vaccines were ONLY $11 more, which I of course took to mean $11 added on to the exam and treatment, which was $109, for what I assumed would be a total of $120 (because how else would you interpret that). I said fine, only to be told as we were checking out the bill was over $200. The vet tech intentionally mislead me, after the vet acknowledged that they could see me waffling over the cost of things, into paying more than I was able to. Additionally, I was told AS THE SHOT WAS BEING ADMINISTERED, that my cat would also need a booster shot three weeks later, and that that would run me $85. My dad ended up taking the cat today, and he was also given a shakedown and told it was $135 at the till AFTER everything had been done. We asked for an itemized receipt and still have yet to receive one. We love our pets very much and have always been on top of their care, but this blatant scamming is honestly sickening and feels like the worst breech of trust, especially in the current economic climate. Vets have a reputation for being scammers, and it's very disappointing and hurtful to see this place earn that reputation.

The best pet hospital that you can bring your pets!! I have a house full of geriatric cats and dogs. If it wasn't for this hospital I would have lost them years ago. Victoria is always there to answer ALL my question, and there are a lot!! Cat with kidney disease, another with cancer and seizures, a dog with heart disease, kidney stones and bladder stones, the forth has issues with her liver… there are a lot of meds, appts and emergencies. Victoria takes the time to know you and your babies, it always amazes me that she not only remembers their names, she picks up on their nicknames and uses them…. I think she does it to comfort the furbabies, but I don’t think she realized how reassuring it is for me to pass my baby over to someone that knows them well enough to address them by a name that isn’t registered in chart.

Georgia absolutely loves Riverside Pet Hospital in Ajax. I’ve heard other parents saying their dogs hate going to the vet (not Riverside) but Georgia is pulling on her leash to get in the door! Love the experience she has every time!