Vets Near Me > British Columbia > Victoria > Helmcken Veterinary Clinic

Helmcken Veterinary Clinic

4.7
110-19 Helmcken Rd, Victoria, BC V8Z 5G5, Canada

Best Pet Insurance in Victoria, British Columbia 2025

Hours:

Monday: 8:00 AM – 5:00 PM

Tuesday: 8:00 AM – 5:00 PM

Wednesday: 8:00 AM – 5:00 PM

Thursday: 8:00 AM – 5:00 PM

Friday: 8:00 AM – 5:00 PM

Saturday: 9:00 AM – 5:00 PM

Sunday: 9:00 AM – 5:00 PM

How to Save Money at Helmcken Veterinary Clinic

Schedule Regular Vet Visits

One of the best ways to save on vet bills is to prevent expensive health issues before they develop. By scheduling regular wellness checkups, your vet can detect health issues early, helping you to avoid costly treatments and surgeries down the road.

Price Shop for Pet Prescriptions

Oftentimes our fur babies are prescribed human drugs off-label. Your vet is apt to charge more for these medications than you would pay at your local pharmacy. In fact, big-box or chain pharmacies can offer steep discounts. So it’s best to price shop.

Pet Insurance

Most pet insurance providers will pay between 80% and 90% of the vet bill. You can even get coverage for routine care and things like vaccinations and dental cleanings. If you do the math, you’ll most likely find that pet insurance makes financial sense in the long run as well as gives you peace of mind.

How Do You Choose the Right Pet Insurance Provider?

Pet Insurance Review makes it incredibly easy for pet parents to select an insurance provider they feel good about. You can use our handy comparison tool to get the gist of what a company offers. We’ve also collected over 150,000 reviews of insurance companies from real pet parents like you to rank the top providers in the market. Here is the current ranking of each:

Top Pet Insurance Providers of 2025
Rating Provider Total Review
4.9 Fetch Canada 166
4.9 Furkin 348
4.1 Pets Plus Us 863
4.3 PHI Direct 31
4.8 Spot Canada 149
4.8 Trupanion Canada 25,888
1.0 Desjardins 1
5.0 OVMA 1
3.3 Peppermint 3
2.5 Petsecure 226
0.0 Sonnet 0

Or, you can simply get a fast quote from multiple providers and go from there.

Thinking of insuring your pet?

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Getting to Know Your New Vet: Essential Questions to Ask

Choosing a new veterinarian is an important decision for any pet owner. You want to find someone who is competent, compassionate, and a good fit for you and your fur baby. To help you get the most out of your first appointment, here's a list of essential questions to ask your new vet:

Tell me about your experience with [pet type].

Different vets have different areas of specialization. Some are experts with cats, some dogs, some pocket pets, and some horses. Knowing that your vet has vast experience treating your specific type of pet can bring you peace of mind.

How do you handle emergencies?

You must know what to do in case of a pet medical emergency. Inquire what after-hours policy the clinic has, whether they have on-site emergency care available, and if they have a relationship with any nearby emergency animal hospitals.

How do you communicate with pet owners?

Good communication is key to building a trusting relationship with your vet. Ask how they prefer to communicate (phone calls, emails, online portal) and how often you can expect to hear from them.

Are there any breed-specific health concerns I should be aware of?

Some breeds are predisposed to certain health conditions. Knowing what to watch out for can help you catch problems early and get your pet the treatment they need.

Do you have any questions for me about my pet?

This is a great question to ask because the answer will show that the vet is interested in getting to know your pet as an individual and is willing to listen to your concerns.

Bonus question: Can I take a tour of your facility?

Getting a feel for the clinic's environment can help you and your pet feel more comfortable during your visits. Remember, you’re not just looking for a veterinarian, you’re looking for a partnership. Do not be afraid to ask these questions and any others you can think of. Any vet worth their salt will be happy to answer them. Because the more informed you are, the better equipped you'll be to make decisions about your pet's care! And that should be every vet’s top priority.

Reviews from Google

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Olwen Friesen

Helmcken fit me in as a new patient to say goodbye to my sweet cat Chai. We had never been there before, but we were so well taken care of. Dr. Heath was so kind and reassuring, and we were treated with so much dignity and sympathy. It was a bittersweet visit, but I’m so glad Chai was in good hands. The ending was peaceful, and the staff was so extra sweet and kind when I came to pick up his ashes. They even sent me a very kind sympathy card, even though we only that one time. These are good folks- you’ll be in good hands here. ❤️

Gwyneth Posno

If you are looking for a reptile vet you can’t do better than Dr Kwan. My 23-year-old leopard gecko recently suffered an eye injury and infection. This wasn’t our first visit to Helmcken Veterinary Clinic (a few years ago he had appetite issues, and at another point he had a prolapse following a bad shed). Dr Kwan is always so gentle with him, and he’s remarkably calm with her considering that he only ever sees her when he’s in distress. Dr Kwan confirmed my observations that his eye was cloudy and appeared flat/deflated, and he was keeping it closed much of the time (I’m a licensed optician working closely with optometrists so I had some idea what was I was seeing even though gecko eyes and human ones are quite different). She prescribed an antibiotic ointment and his eye healed nicely — but because he won’t stop licking his eyes he transferred the infection to the other one, which I still had plenty of ointment for and which is nearly cleared up now. I can’t thank Dr Kwan and her staff enough — it can be stressful caring for a senior gecko, and their knowledge and compassion are very reassuring 💙

Alicia ward

Awesome staff. Tried to help squeeze my cat (not a patient of theirs) in at the last minute before I decided to go to emergency. Pretty sure the tech I spoke to was Laura? Either way, outstanding client care and I will forever appreciate the way they helped me navigate my cats illness.

Jordan Kelly

I really love the care my two dogs receive here. The front staff are always extremely friendly and my dogs adore them. The vet is always willing to answer any questions I have and ensure I understand what's going on and why. I've been coming here since I got each of my dogs and will continue to.

Bethany C

Very happy with making the switch to Helmcken Vet Clinic. Their staff are very courteous and knowledgeable. They even gave me a follow up call to check on how my cat was doing a few days after his visit. :)

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