222,727+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,727 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick to respond to claims
Quick to respond to claims. All around great company
Insurer: Pumpkin
By: Tammy
So pleased...
I had been searching and searching for Pet Insurance... Every company I found was over my budget... A friend found Nationwide Pet Insurance for me... It offers everything the others offered for a lesser price... I am so happy...
Insurer: Nationwide
By: Brenda Cowles
Customer service was very helpful and…
Customer service was very helpful and walked me through filing a claim
Insurer: Pumpkin
By: Sonia Robey
The easiness of the app. It was easy to select and understand the policy.
The easiness of the app. I
Insurer: MetLife
By: Paul Troutman
DO NOT USE THIS COMPANY
I stand by my statement to NOT use Pets Best Pet Health Insurance. First off, you CANNOT login without having a verification of your identity using either your email or phone number. The problem is, choosing either option does NOT get you any closer to verification as you will never receive a code. I just got my appeal back from them. They stand by their argument that my cat ingesting something on an unknown date is a PRE-EXISTING CONDITION! I requested the cancellation of all my policies with them after this. That was over $6,000 for a surgery that will not be covered because a vet tech put an approximate date in his file when the date was unknown and refused to correct it. Also, shame on Veterinary Healthcare Associates in Winter Haven, FL for not correcting their mistake. #DoBETTER
Insurer: Pets Best
By: Lindsey Morton
I havent used the insurance but it seems expensive/ preexisting exclusions
I havent used the insurance, the shelter I adopted my dog from said it was active and I should continue it. But it doesn't pay for any preventives as far as I can tell, and the shelter papers said the dog has a bunch of health issues already. None of which the vet can find. So if any of those things come up won't they be considered preexisting conditions and won't be covered? I did try to use it once when the dog tested positive for Lyme and Anaplasma and needed antibiotics. But the vet said it isn't an insurance card that they process and I would need to send the receipt in to the company. In the meantime I was paying over $80 a month and now it seems it's gone up over $100 a month so I'm probably going to cancel it. They send a lot of emails but I don't see how it's helping my dog's health or my expenses any. Just paid $400 for a checkup and vaccine boosters, I'd rather save my money towards vet care I guess
Insurer: Trupanion
By: Rio
Sakes rep was great helped with what I…
Sakes rep was great helped with what I needed
Insurer: Sonnet
By: Daniel Duguay
Trupanion… a very compassionate company
Trupanion was compassionate with a follow up email after my dog was diagnosed with diabetes. Payment to the Animal Hospital ( a 4-day stay) was flawless and quick. Claims for insulin, needles, and glucose monitoring sensors are processed quickly. I highly recommend Trupanion if you are looking for pet insurance.
Insurer: Trupanion Canada
By: Sharon MacDougall