154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified December 19, 2025

Very well explained and answered took…

Very well explained and answered took his time to explain all the different policies.

Insurer: Nationwide

By: vincene fisher

Verified December 19, 2025

Positive and Easy Process

My experience with MetLifr has always been stellar. They process claims very timely with complete Explanation of Benefits with each processed claim. The process to subit a claim is also very simple, no complicated questions or requests. If you call with any questions Customer Service reps are very helpful, knowledgeable & very polite.

Insurer: MetLife

By: Luna the Eskie

Verified December 19, 2025

I’m incredibly grateful to have…

I’m incredibly grateful to have discovered Pumpkin Pet Insurance, which has proven to be an invaluable support during challenging times. Their comprehensive coverage and responsive customer service have significantly alleviated my worries, especially for my beloved cat, Cleo, whose health needs have become more complex lately. I confidently recommend Pumpkin to any pet owner seeking dependable and detailed insurance coverage.

Insurer: Pumpkin

By: Karen

Verified December 19, 2025

Metlife pet insurance is.there when you need them.

Our pets are a big part of your family. Anytime one of your family members is hurt you experience an overwhelming amount of emotional stress and fear. This can make even the most simple task challenging. This was the first time filing a claim. The process was easy to file a claim and the claim was resolved quickly. The staff was very friendly and showed true concern for your pets health as well as the owners emotional stress. I have never filed a claim in 10 years but so great full that metlife pet insurance was there when needed.

Insurer: MetLife

By: David Vaught

Verified December 19, 2025

Pumpkin is unbelievably responsive and…

Pumpkin is unbelievably responsive and has excellent coverage. I am grateful for their service. Thanks pumpkin, you’re saving lives.

Insurer: Pumpkin

By: John

December 19, 2025

Would not recommend anyone get a policy…

Would not recommend anyone get a policy from here. They won’t pay your claims. They’ll start off paying the first claim then won’t pay anymore and give excuses. Just save a little money every month and you’ll get it back 100% when you have to take your pet in. They shouldn’t even be able to use the word “insurance” because it’s not. It’s a flat out lie.

Insurer: ASPCA

By: Jesse Ferrer

Verified December 19, 2025

Very quick to settle claims.

Very quick to settle claims.

Insurer: MetLife

By: Cathie

December 19, 2025

Pets Worst Insurance

This company is a complete SCAM, they don’t answer the phone EVER, DON’T respond to emails after the first claim and deny EVERYTHING! Don’t bother falling for the bs advertising you see, it’s just that BS! They take you $ and tell you to read your EOB. Contact California Board of Insurance and NAPHIA to have them investigated so they can be shut down! They’re robbing people blind.

Insurer: Pets Best

Veterinarian: Pacific Animal Hospital

By: Janelle

Useful
December 19, 2025

I should have read trustpilot before signing up

I should have read trustpilot before signing up. My biggest beef was that this company is impossible to reach! I had to call them to fix something on my policy. After many, many phone calls at various times during the day, I finally realized no one was ever going to answer. Each time you are told your call will be answered in 30 to 40 minutes, but at the end of 40 minutes the call disconnects. No customer service means a lot to me. There is 0 here.

Insurer: Pets Best

By: Jill Anderson

December 19, 2025

I am satisfied with the service provide

I am satisfied with the service provide

Insurer: ASPCA

By: Junaid Sheikh

Compare top pet insurance providers plans.