I am so glad that I have pet insurance with you I recommend it to all my friends anybody especially with a new young pet it will pay off as they get older.
I am so glad that I have pet insurance with you I recommend it to all my friends anybody especially with a new young pet it will pay off as they get older. Mochi is doing much better thanks to me never having to say no to any treatments I will always have her till we both grow old thank you once again.
- INSURER:
Trupanion
- POSTED: 04/09/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Prompt service easy to use website.
Prompt service, easy to use website. No quibbling over charges and helpful staff on chat who resolve issues on the spot.
- INSURER:
Trupanion
- POSTED: 04/05/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Simple, Fair, Quick Claims Process & Valuable Peace of Mind
I am very pleased with how quick and easy the claims process has been. Our 7 year old Aussie pup is overall a very healthy, playful, active girl, so it's obvious when she isn't feeling well and, as her only people in the world, we feel compelled to do everything that we can to ensure that she gets the care she needs. It has been so wonderful knowing that we have Embrace on our side. The claims process is so simple - upload a copy of the vet bills online - and the responses come within a day or so. Claims reps have been friendly and diligent and really take the dread out of having to deal with insurance so that we can focus on taking care of our furbaby.
- INSURER:
Embrace
- POSTED: 03/23/2022
- BY: Michelle
- BREED: Australian Shepherd
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Very good service and quick
Very good service and quick
- INSURER:
Trupanion
- POSTED: 03/21/2022
- BY:
- BREED: Pomeranian
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
I highly recommend trupanion!
Trupanion has been helpful and easy to work with from the first call I made when I got my policy
- INSURER:
Trupanion
- POSTED: 03/18/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Primarily because of the fact that I am a senior citizen and there is an assumption that online automated services suffice for everyone.
Primarily because of the fact that I am a senior citizen, and there is an assumption that online automated services suffice for everyone. Some of us do prefer more personable contacts and interactions, for inquiries and clarification. Personal connections via phone or FaceTime or zoom makes a huge statement on sensitivity and caring.
- INSURER:
Trupanion
- POSTED: 03/01/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Avoid this company- they won’t cover anything on senior dogs!!
Here’s my experience- purchased a plan for $107 a month for my 9 year old cane corso. Had my vet send Kaya’s health records so I would know everything they consider preexisting conditions. I had a feeling there would be a few things bc she’s 9, but let me tell you- they got back to me 2 weeks later telling me that they won’t cover basically ANYTHING.
There were things under preexisting that the vet has never said are a problem! Embrace said she has plaque buildup yet the vet has always said she has perfect teeth and does not even need to get a cleaning. They also said that she has arthritis so any hip problems are preexisting but arthritis has never been diagnosed, in fact the vet has told us her mobility is great for her age. And they said any cancer &/or lumps will not be covered bc she has had a few (we had them all tested and none were cancer so idk how they can exclude cancer as preexisting). Also, bc I called the vet office to ask about swallowing something (she had not actually swallowed anything, it was a phone conversation) so they said that’s not covered either bc it’s on her record.
Now I’ve been waiting on the phone for 30 minutes to try to cancel my plan which is also an issue bc they pick up right away to sell you a plan.
Overall I do NOT recommend this company
- INSURER:
Embrace
- POSTED: 02/28/2022
- BY: Caroline
- BREED: Cane Corso
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
Patient and good follow through with regards to a Policy coverage determine issue!
Patient and good follow through with regards to a Policy coverage determine issue!
- INSURER:
Trupanion
- POSTED: 02/24/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
The excellent service that I have received.
The excellent service that I have received.
- INSURER:
Trupanion
- POSTED: 02/23/2022
- BY:
- BREED:
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
