219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Seamless Process and Fantastic Response Times
I receive reasonable updates about the status of any of the claims I have submitted. Fantastic response to get the claims processed. If they need more documentation, they reach out via text and email. Once I have fulfilled the deductible amount and I get refunds, those are processed quickly.
Insurer: Fetch
By: Luis Torres
Easy to submit a claim!
Easy to submit a claim and response time was great,
Insurer: MetLife
By: L. Scott
The customer service is unmatched
The customer service is unmatched! Bonnie was my claims person and she went above and beyond for me and my dog that was in the ER. I recommend Pumpkin to everyone!
Insurer: Pumpkin
By: Heather
Very happy
They are very responsive and once I had a bit of trouble navigating the claim site, but that’s probably just me! Tech savvy I am NOT. I called and a very nice gentleman helped me. Once I passed my $500 deductible, they’ve covered what I expected! They paid into my checking account in a timely manner!
Insurer: Pumpkin
By: Cynthia Brown
Very good customer service
Submitting the claims on-line was very easy and got a very fast response without any hassles. Very satisfied with customer service.
Insurer: Pets Best
By: Sergio
Very user friendly and covered…
Very user friendly and covered everything
Insurer: Pumpkin
By: Angelina
Helpful
Helpful, kind service. It is so nice to talk to people instead of chat bots. This company still has a human touch. Policies are clear and straightforward. Claims processes are hassle-free. Would recommend.
Insurer: MetLife
By: customer
Always a pleasure working with people…
Always a pleasure working with people at Metlife. They always are helpful and resolving. Any issues I might come across. Which is not very often. The coverage that they offer is excellent. I know the rates went up, but that’s something that is a statewide and not with them. Other than that, very happy with Metlife.
Insurer: MetLife
By: Matthew Feller
MetLife Pet saved my dog
MetLife Pet saved my dog. Because of them, I was able to afford critical care for my puppy. The claims process is easy and the efficient. I was reimbursed for the ER within 5 days. Thank you, MetLife!
Insurer: MetLife
By: Joanna