219,420+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,420 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was quick and easy to process…
It was quick and easy to process information online and complete.
Insurer: MetLife
By: Carmen
Easy to submit claims
Easy to submit claims. Timely responses
Insurer: Spot
By: Melissa
Fantastic customer service respresentative
Jeremy was absolutely wonderful. He explained the policy in depth. He answered all my questions. Great customer service!!
Insurer: Nationwide
By: Alda Maria Costa
They downgrade your coverage when your pet reaches 7 years old!
I signed up when I got my dog in 2017. My plan’s coverage was 90% after a $100 deductible. My premium increased to about 4x the original amount over the years, which I understand. I just got an update that that coverage is no longer available for pets over 7 years old. They downgraded my plan to 70% after a $500 deductible. I understand changing plan options for new pets, but downgrading the plans of existing pets is disgusting. When you sign up, they assure you that costs will only increase with the price of vet care, not with your pet’s age. Now, they’re downgrading plans for senior pets knowing most won’t be able to get new plans with other companies at this point. People factor in affordability of vet costs when they choose to get a pet - downgrading their plans when their pets need it most is completely unethical. I recommended Healthy Paws for years, including to many pet owners through my work in shelters and hospitals. Now, I strongly advise against them. Haffner Law has a class action lawsuit for anyone interested.
Insurer: Healthy Paws
By: Christa
Embrace is the best
Embrace is the best! Customer service is always great and they quickly resolve any issue I have.
Insurer: Embrace
By: Candy
Easy enrollment
Easy enrollment, good value.
Insurer: MetLife
By: Joaquin Arias-Rico
Professional and informed
Amanda provided courteous, and succinct service as I set up coverage for a new puppy. She was informed and professional. Thanks Amanda!
Insurer: Fetch Canada
By: Jennifer Pearson
Pawsome
I had a great experience working with Josh from Fetch Pet Insurance. He was incredibly helpful, patient, and genuinely caring throughout the entire process. We discussed coverage options, pricing, and overall healthcare for my dog, Whiskey (aka Cole), and he took the time to explain everything clearly so I felt confident in my decisions. What really stood out was how attentive and understanding he was—he made sure all my questions were answered and that I chose the best plan for my pet’s needs. It’s clear he truly cares about both pets and their owners. I really appreciate his support and would highly recommend him to anyone looking into pet insurance! Thank You for being “Pawsome” Mike Beth Olivia and Michael Whiskeys new pack
Insurer: Fetch
By: Beth Wolski