208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great company
Took my call right away. Helpful, answered all questions Always fast with reimbursements
Insurer: Nationwide
By: customer
Two things made this experience great:
Two things made this experience great: 1. Prudent Pet has a very significant and well thought out Orthopedic Waiver policy that should interest all dog owners 2. Delaney MonteCalvo who recommended the waiver is extremely knowledgeable and provided a clear understanding of the waiver policy. Delaney's care for the customer, her personality and I hope love for the Golden Retriever made the decision easy for the Waiver.
Insurer: Prudent Pet
By: Ron Pilz
Started off bad and ended great
Our inital experience was not great with Fetch. Our 3 year old dog suddenly died without any signs or symptoms. We contacted Fetch to cancel our policy and were not advised of any benefit for our dogs death and was not expecting one. We called our breeder to tell them of our dogs death and they advised us that Fetch had a Sudden Death clause in their policy. We contacted Fetch and were provided all necessary paperwork. We completed the paperwork and emailed them all attachments. Within days we received a denial of our claim. We contacted Fetch again (#3) and were advised that no one read all the attachments. Our claim was resubmitted. The next day we received another denial because they again, didn't read all the documents. Our 4th call went very well. Kaitlyn B was compassionate and very professional. She reviewed all of our documents and had a few additional questions. She assured me that our case was being expedited and we would hear back in a few days. Kaitlyn B advised that she would personally call us back to follow up this case. Within 2 hours we received an email that our claim was accepted and we would receive our entitled settlement. Kaitlyn called me back the next day to make sure I received the email. Kaitlyn B should be commended for her compassion, attention to detail, and her professionalism. She should be teaching others how to handle these situations. Thank you.
Insurer: Fetch
By: Bill Peacock
I am highly impressed by Spot Pet…
I am highly impressed by Spot Pet insurance. My giant schnauzer had to have ACL surgery and the process of submitting my claim, required documents, vet information, etc. was easy. When I had questions, their customer reps have all been extremely helpful, professional and all have asked, “How is Charlie doing today?”. My claim and reviewed and approved in two weeks. I highly recommend Spot Pet insurance!
Insurer: Spot
By: Juan Small
The file was reviewed quickly
The file was reviewed quickly, a request for more info sent and once received, the claim was paid immediately
Insurer: MetLife
By: joel
Took too long to resolve my claim
Took too long to resolve my claim
Insurer: Pets Best
By: Angelo Del Guercio
Super fast and easy to apply
Super fast and easy to apply
Insurer: MetLife
By: Corey
Pet Cancer
Our cat had a cancerous tumor removed. As you can imagine, it was a lengthy and complex process with several follow up visits. We submitted claims and documentations per Fetch Pet's process. We were promptly reimbursed for the expected amount. You can't ask for better. Thanks!
Insurer: Fetch
By: Bill and family