219,190+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,190 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Do not Purchase this Insurance
This pet insurance is the worst pet insurance company i have ever worked with. Their app never works, their new "online automated" system is a joke. I have been working on the same insurance claim for over 90 days. They asked me to re-open it 6 different times because they closed it after saying they didn't have enough documentation. When I send them all the documentation, the files don't get associated with the proper claim. THEN to make matters even worse if you try and call them you will wait on hold for no less than 30 minutes (doesn't matter time of day). The person on the phone will tell you it is sorted, and then incorrectly change the claim. SO now 1 claim that i am looking for coverage on because my dog had emergency care is probably going to sit in a dark admin abyss because they system says I am trying ot make a claim for a date range that spans 3 years. They asked me for 3 years of medical records, and they attached it to a claim so now it looks like I want reimbursement for all 3 years which I don't! I just want 1 date covered.
Insurer: Pets Best
By: Kadija
Tried and true
I had previously used other plans but left them when repeatedly treated poorly. Ditto for veterinarians. I am now happy with both and reccommend Trupanion whenever I can.
Insurer: Trupanion Canada
By: Raymond Ridgway
I’ve had a great experience so far
I’ve had a great experience so far. I’ve never had to put in a claim, but I am worried about the process after getting insurance years into their life, where something could be considered pre-existing- even if it isn’t actually true
Insurer: Trupanion
By: Natasha G
We fortunately have not had to use…
We fortunately have not had to use Trupanion services yet but knowing they are there in case we do is a great peace of mind.
Insurer: Trupanion Canada
By: S Payne
Been with Trupanion since day one!
Both our dogs have been with Trupanion since the day we brought them home. Working in a 24hr emergency hospital you see a lot. I see what it’s like not being able to afford that expensive hospital visit when an unexpected event happens. We have no control sometimes and sometimes dogs are dogs. So we chose Trupanion as I’ve always heard and seen good service with them. So far both our dogs have chronic allergies so Trupanion has really helped us with monthly costs of medications and even the long pricey journey to finding the allergies. They were there every step of the way and we never worried about having to choose money over helping the dogs! Highly recommend if you're the type of person that doesn’t have the high accident savings account for when your furry friend gets sick! Never had any problems with contacting them and even getting confirmation of what is covered when we need it!
Insurer: Trupanion Canada
By: Chelsea Leblanc
Our dog Koko stopped eating
Our dog Koko stopped eating, we took her to our local vet, who wanted further tests done on Koko. Our first two claims were dealt with promptly by Trupanion. There were regular emails on how the claims were progressing. Our vet told us that she had referred Koko to the USASK Vetinary Hospital. A few days later we had to take Koko in as an emergency to the hospital, she spent 2 days(1 night) at the hospital. We knew by the care that she received at the hospital it would be expensive. Trupanion again dealt with our claims very quickly. Thank you Trupanion.
Insurer: Trupanion Canada
By: Keith Herbert
Best pet Insurance for our Liberty
When we brought our English Mastiff home there was a pamphlet in a folder from the vet with different insurance companies for your pet. I chose Trupanion fir our Liberty. Thank god I did because we have had issues with one of her paws. She has a planter wart that won’t go away. We have tried everything but surgery(that’s next) They have paid back at least 3/4 of each bill. Highly recommend!!
Insurer: Trupanion
By: Alison Missel
Friendly staff
Lucky enough I e never had to use it, but the staff were super friendly and helpful when I signed up!
Insurer: Trupanion Canada
By: Melissa Anne
I focus on my pup while Trupanion takes care of the rest
Thank goodness for the peace of mind Trupanion gives us. We've run into several small accidents since we got our pup last December but knowing we have Trupanion, it gives me one less thing to worry about and I can just focus on giving the best care that my pup deserves.
Insurer: Trupanion Canada
By: Melissa