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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Awesome Customer Service
I haven't had to use the coverage yet... thankfully... but the customer service has been fabulous and they really make you feel like they are friends that are trying to help you do the best for your pet. Thanks, Vanessa!
Insurer: Trupanion
By: Maureen Santucci
Easy Peasy
Great price and easy to submit claims.
Insurer: Lemonade
By: Tracy
Excellent job Trupanion, thank you for being so attentive.
We have paid thousands of dollars in the past for pet medical bills so it was a welcome change to have a large portion of the expenses covered. It was so easy to submit the invoices for the claims, and they were all finalized in a very short time. The Trupanion Team are a very thoughtful and caring crew.
Insurer: Trupanion Canada
By: Richard
Quick, thoughtful, thorough care!
I have found the deductible and cost to be fair and attainable. I love working with the kind member service reps, and also feel that the app chatbot is easy to use and efficient. All around a great product and service.
Insurer: Lemonade
By: Grace
Pet Policy
I’ve not used the policy yet. It seems to have covered everything. I looked at several policies before I made a decision on this one.
Insurer: Prudent Pet
By: LA Baby
Always very courteous staff and helpful
Always very courteous staff and helpful
Insurer: ASPCA
By: Michelle Phillips
The BEST company I've ever dealt with, period!
The best part of dealing with Trupanion is that every single person I have EVER spoken with is so knowledgeable that I feel like I'm talking to the top dog supervisor of the company every time. Everyone is so nice. No company compares to the customer service of Trupanion. I uploaded a claim for reimbursement on Feb 23rd and it was in my bank account on the 25th of Feb. Amazing!!! I can't say enough great things about this company. I also love the fact that I can call 24/7, 365 days a year.
Insurer: Trupanion
By: Jodi
The process is extremely easy and fast
I've filed two claims so far for my kitty. A wellness exam and two vaccine. Lemonade covered 70% of each and paid out immediately. The process was the easiest it could ever be. I definitely recommend this insurance to anyone.
Insurer: Lemonade
By: Karen
the associate i spoke to was super…
the associate i spoke to was super helpful and kind.
Insurer: ManyPets
By: Tara Salem