154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,317 reviews

4.9
Healthy Paws

10,763 reviews

4.9
Fetch

27,446 reviews

4.9
Pets Best

14,145 reviews

4.9
Trupanion

62,983 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 08, 2022

Horrible Customer Service

They came highly recommended so I signed up with them almost a year ago One of my dogs has allergies but they paid for one of his meds so I thought they’d cover it- Nope- was told it was a “mistake “ Constantly asking for medical records even after a recent review Can’t reach them by phone unlesss you have nothing to do but wait on hold They also don’t respond to emails - I have now sent 3 with no response after over a week New renewal price has now increased (2 dog’s) from $203 - $243 Claimed an eye injury- fixed with surgery- is a pre- existing condition I’m switching to a less expensive better coverage carrier on the renewal date A bit worried as they’re no place online to cancel, don’t have hours to spend on hold and emailing them doesn’t work I’ll now wait for them to apologize here

Insurer: Embrace

By: Beth Mirsky

March 08, 2022

I have always had fair efficient and…

I have always had fair efficient and compassionate service any time I have had to contact Trupanion regarding my pet. I highly recommend Trupanion

Insurer: Trupanion Canada

By: Lynn M Hamblin

Verified March 08, 2022

I haven't had any experience but to…

I haven't had any experience but to sign up. Hardly enough for me to review on.

Insurer: ASPCA

By: Donna Robinson

March 08, 2022

Confident on my pets insurance

My little baby was very sick, took her to the vet confident of the insurance I have picked for her was the best option! I was so right! They did!

Insurer: Pets Best

By: Mariel Perez

Verified March 08, 2022

Peace of Mind

Healthy Paws is a blessing for our family. They make filing claims simple and easy, and reimb EOB is clear and timely. Most important, they give us peace of mind knowing we can care for our dogs when needed without worrying whether we can fully afford it. This let's us focus on what matters most... giving our fur babies the best life!

Insurer: Healthy Paws

By: Tania L

March 08, 2022

Glad I chose Trupanion for my puppy!

After looking at many pet insurance policies, I decided to go with Trupanion and am so glad I did. Excellent and knowledgeable service reps. Submitted my first claim form which was not complicated. Receive almost immediate acknowledgment of receipt.

Insurer: Trupanion

By: Joan Sacks

Verified March 08, 2022

It was easy to get information for Pet…

It was easy to get information for Pet coverage. I was able to enroll my dog without a delay.

Insurer: ManyPets

By: Carole

March 08, 2022

Extremely unhappy

I’m just a little confused -my bill for the vet was over $500 dollars -I get reimbursed $85 -to me the wellness plan waste of money -never covered the wellness visit or my dogs ear infection -not happy what so ever

Insurer: Pets Best

By: Niamh King

March 08, 2022

I would like to give 4 stars but…

I would like to give 4 stars but because of the communication and not giving me the proper information in a timely manner, I have to say 3 stars. The representatives always come across sincere. Unless we can walk away understanding the situation and hopefully benefiting further from it, it’s frustrating. The representative meant well but better communication is in order. Peace

Insurer: Nationwide

By: Sharon Dunlop Flaucher

March 08, 2022

Excellent company

Excellent company. Fast and understanding.

Insurer: Trupanion Canada

By: Janice Kennedy

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