224,256+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,256 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Really appreciated customer service…
Really appreciated customer service working with me on changing a diagnosis on the original claim showed the wrong one. Apparently there isn’t a claim for an illiosoas strain, but there is muscle strain so that’s what we ended up using. Thank you, Trupanion
Insurer: Trupanion
By: Elaine
Spot Pet Insurance is great
Spot Pet Insurance is great! It is easy to submit the claims and the response time is amazing! I have been very pleased with this company!
Insurer: Spot
By: Pat Druash
Starting a Claim
The swift timing in processing my request. Creating a claim was simple
Insurer: Spot
By: M. Adams
Alia and Amanda-Excellent service - the2 ladies that helped me were extra…
The 2 ladies, Alia and Amanda that helped me, were extra kind and friendly and really wanted to please me with my issue. I was very satisfied with the excellent customer service. Alia and Amanda are super troopers, good job ladies, you made me smile. 😁Thank you! I give them both 5 stars Alia and Amanda!!!!!🌟 🌟🌟🌟🌟🤩 ✨️ 🙌 💖 Brenda Lyons-Las Vegas, Nevada
Insurer: Fetch
By: Brenda Lyons
Fast turnaround on reimbursements
Once the annual deductible was met, reimbursements are very fast. I wish you offered Senior Citizens discounts on premiums. Our pets are so important to us old folks on fixed incomes. Keeping them healthy as well as ourselves can get costly.
Insurer: Spot
By: GiGi
Be Aware!
Be Aware! We have had Fetch insurance for a year now, and we just received our renewal notice with a 55% increase. After doing some research, I discovered that pet insurance companies often trap you once you join because you cannot switch to a different company if your dog has preexisting issues. Since our dog has developed allergies, we are now forced to either pay the 55% increase or lose coverage entirely. I truly believe they lowball the rate for the first year and trap you from that point on. Please make sure you ask all the right questions before getting insurance with this company.
Insurer: Fetch
By: RRWE
Extremely helpful and coverage payment…
Extremely helpful and coverage payment went through right away.
Insurer: Pumpkin
By: Jason
Fast service
My cat had an accident. She is okay now. We got refund by Mail in a week after the claim approved by email.
Insurer: Spot
By: Alice
Very responsive
Very responsive, easy to claim, great customer service.
Insurer: Spot
By: terry
I put in an appeal after my claims were…
I put in an appeal after my claims were denied. I never received a confirmation it was received or any response at all. I would call into the customer service number and was always told they don’t have any record of my appeal. They gave me the email address which I confirm is where I sent it. after several attempts, they gave me an alternate email to send my appeal and never once received a call back or an email or confirming that they got my appeal. I even asked if I was doing something incorrect. this went on for three months. I gave up!
Insurer: Spot
By: Yolanda